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Customer Success Pro — Proactive Support & Insights
Job summary
A customer support company in Islamabad is seeking a Customer Support professional to engage proactively with customers and analyze feedback. The role involves effective communication, problem-solving, and teamwork. Candidates should have a Bachelor's degree in a relevant field and experience with tools like Photoshop and Canva. Fresh graduates are welcome to apply, and the role offers various shift schedules.
Qualifications
- At least 1 year of experience in this or relevant position.
- Strong written and verbal communication skills.
- Excellent problem-solving skills and the ability to think on your feet.
Responsibilities
- Proactively engage with customers to identify their needs and expectations.
- Respond to inquiries through various communication channels.
- Gather and analyze customer feedback for product improvement.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.