Virtual Assistant (Operations & Digital Marketing) - Australian Car Rental Company (WFH)

Baraka Car Rental; Lahore; Remote; PKR 1,400,000 - 2,000,000; Full time

Job summary

An international car rental company is seeking a motivated Virtual Assistant to manage driver communications, handle bookings, and execute digital marketing campaigns. This remote role offers a competitive salary and opportunities for career growth. Ideal candidates should have experience in administration and be tech-savvy with social media platforms.

Benefits

Attractive Monthly Salary

Fully Remote Work

Stable International Role

Training & Support

Performance Bonuses

Career Growth

Qualifications

• Proven experience as a Virtual Assistant, Admin Assistant, or in a similar role.
• Experience in transport, logistics, or rental services is a major plus.
• Tech-savvy with the ability to quickly learn new software.

Responsibilities

• Manage daily communications with drivers via WhatsApp, email, and phone.
• Handle the process of nominating drivers for road tolls and traffic fines.
• Efficiently manage driver registrations, rental bookings, and payments.

Skills

Proven experience as a Virtual Assistant

Excellent written and verbal communication skills in English

Strong familiarity with social media platforms

Tech-savvy and quick learner

Organizational skills

Ability to work independently

Job description

Job Description

We are a Melbourne-based car rental company seeking a motivated and proactive individual to join our team and play a key role in our daily operations.

This is your chance to build a stable career from the comfort of your home, working with a supportive Australian team.

Key Responsibilities

• In this role, you will be the central point of contact for our drivers and a crucial part of our administrative and marketing engine. Your duties will include:
• Driver Management & Support: Manage all daily communications with our drivers via WhatsApp, email, and phone. Professionally and promptly address their queries and concerns.
• Toll & Fine Nominations: Accurately handle the process of nominating drivers for road tolls and traffic fines using relevant government portals.
• Booking & Payment Management: Efficiently manage driver registrations, rental bookings, and payment follow-ups using our car rental management software.
• Website & Digital Marketing: Manage updates on our car rental website. Execute digital marketing campaigns across Facebook, TikTok, Instagram, WhatsApp Business, and other platforms to generate leads and increase brand awareness.
• Daily Reporting: Prepare and send clear, concise daily reports on rentals, payments, driver status, and marketing performance.
• Payment Follow-ups: Proactively follow up with drivers regarding pending payments and overdue invoices.

Compensation & Benefits

• Attractive Monthly Salary: A competitive base salary (to be discussed based on experience).
• Fully Remote Work: Enjoy the flexibility and convenience of a permanent Work‑From‑Home position.
• Stable International Role: Work with a stable Australian business, avoiding the uncertainty of project‑based freelancing.
• Training & Support: Receive comprehensive training on our specific systems and processes.
• Performance Bonuses: Potential for performance‑based bonuses tied to marketing growth and efficient operations.
• Career Growth: Be a foundational part of our growing team with opportunities for increased responsibility.

Job Specification

Requirements

• Proven experience as a Virtual Assistant, Admin Assistant, or in a similar role. Experience in transport, logistics, or rental services is a major plus.
• Excellent written and verbal communication skills in English.
• Strong familiarity with social media platforms (Facebook, TikTok, Instagram) and digital marketing concepts.
• Tech‑savvy with the ability to quickly learn new software. Prior experience with any CRM or rental management system is advantageous.
• Exceptional organizational skills and a keen eye for detail.
• The ability to work independently, manage your own time, and complete tasks without constant supervision.
• A reliable internet connection and a quiet workspace at home.

Job Rewards and Benefits

Incentive Bonus