Unit Head G2P & Governance

HBL Microfinance Bank LTD; Islamabad Capital Territory; On-site; PKR 2,000,000 - 2,750,000; Full time

Job summary

A leading microfinance institution in Islamabad seeks a dedicated professional to manage compliance and governance in G2P projects. The role requires a Bachelor's degree and relevant experience in financial inclusion, aiming to ensure adherence to regulatory standards and deliver top-quality service. Ideal candidates will have strong stakeholder management and project management skills. This position offers opportunities to lead cross-functional efforts and directly impact project success.

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• Relevant experience in G2P or public sector program delivery.
• Experience in banking or regulatory institutions preferred.
• Ability to lead teams and deliver results under tight timelines.

Responsibilities

• Ensure adherence to regulatory requirements and documentation accuracy.
• Monitor implementation of G2P projects and service delivery.
• Lead project roadmap to ensure timely delivery of initiatives.
• Develop dashboards and operational reports for stakeholders.

Skills

Stakeholder management

Data analysis tools

Communication skills

Project management

Education

Bachelor’s degree in Business or related field

Master’s degree preferred

Tools

Excel

Dashboards

Job description

Job Description

Policy / Compliance / Regulatory Documentation & Tracking

Ensure adherence to regulatory requirements, policies, circulars, SLAs, and SOPs.

Maintain a centralized and organized repository of all compliance and regulatory documentation.

Track deviations and non-compliance, identify root causes, and drive corrective actions.

Support internal and external audits by ensuring documentation accuracy and transparency.

G2P Business Monitoring & Implementation

Monitor end-to-end implementation of G2P projects in accordance with contractual commitments and SLAs.

Ensure accurate, timely, and high-quality service delivery to beneficiaries and stakeholders.

Maintain strong stakeholder relationships and manage conflict resolution where required.

Ensure visibility to top management through dashboards, reports, and periodic business reviews.

Collaborate with government entities, internal departments, and external partners for milestone delivery.

Project Governance & Delivery Success

Lead and govern the project roadmap to ensure timely and successful delivery of initiatives.

Coordinate with cross-functional teams (especially Technology) to monitor project progress and remove bottlenecks.

Identify risks, roadblocks, and dependencies; proactively implement mitigation measures.

Establish visibility through structured reporting, dashboards, and management updates.

Implement and enhance project management tools, methodologies, and quality checkpoints.

Reporting & Insights

Develop dashboards and operational reports as per business requirements.

Ensure delivery of accurate and timely reports (daily/weekly/monthly/ad-hoc) to both internal and external stakeholders.

Drive insights from reporting to support business decision-making and operational improvements

Job Specification

Bachelor’s degree required; Master’s degree preferred (Business, Data Analytics, or related field).

Relevant experience in G2P, financial inclusion programs, governance, or public sector program delivery.

Experience in banking, regulatory institutions, fintech, or similar industry preferred.

Strong stakeholder management skills — especially with government bodies, financial institutions, and technology partners.

Proficiency in MIS reporting, reconciliations, data analysis tools (Excel, dashboards, etc.).

Strong communication, presentation, and conflict resolution skills.

Ability to lead cross-functional teams and deliver results under tight timelines.

Excellent organizational, multitasking, and time-management abilities