Ticketing Assistant

Flair Pvt Ltd; Faisalabad; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A travel management company in Faisalabad is seeking an experienced travel coordinator to manage ticketing and customer profiles. Key responsibilities include issuing tickets, monitoring flight schedules, and ensuring compliance with visa regulations. The ideal candidate has a strong background in the travel industry, excellent communication skills, and the ability to manage time-sensitive tasks. This position offers various benefits, including health insurance and leave entitlements.

Benefits

Communication

Health Insurance

Leaves

Medical

Qualifications

• Proven experience in using travel industry software.
• Strong knowledge of airline fare rules and ticketing processes.
• Familiarity with visa regulations and international travel documentation.
• Excellent communication and customer service skills.
• High attention to detail and ability to manage time-sensitive tasks.
• Experience in handling both leisure and corporate travel bookings is a plus.

Responsibilities

• Issue air tickets upon final itinerary confirmation.
• Monitor airline queues in GDS for schedule changes.
• Track ticketing time limits to avoid cancellations.
• Maintain and update passport details within booking records.
• Create and maintain accurate customer profiles.
• Arrange complimentary chauffeur services via airline websites.
• Verify fare conditions and ensure compliance with airline policies.
• Check visa and travel regulations using TIMATIC.
• Prepare and present quotations for flight bookings.
• Manage both individual and corporate travel requirements.

Skills

Travel industry software

Airline fare rules knowledge

Visa regulations familiarity

Communication skills

Customer service skills

Attention to detail

Time management

Basic office tools proficiency

Travel management systems

Job description

Job Description

Responsibilities:

• Issue air tickets upon final itinerary confirmation and report transactions to the finance team.
• Monitor airline queues in GDS for schedule changes and cancellations.
• Track and manage ticketing time limits to avoid cancellations or fare increases.
• Maintain and update passport details within booking records.
• Create and maintain accurate customer profiles.
• Arrange complimentary chauffeur services via airline websites, where applicable.
• Verify fare conditions and ensure compliance with airline policies for changes or cancellations.
• Check visa and travel regulations using TIMATIC to ensure entry/exit compliance.
• Prepare and present quotations for domestic and international flight bookings.

Manage both individual and corporate travel requirements efficiently

Job Specification

Qualifications:

• Proven experience in using travel industry software
• Strong knowledge of airline fare rules and ticketing processes
• Familiarity with visa regulations and international travel documentation
• Excellent communication and customer service skills
• High attention to detail and ability to manage time-sensitive tasks
• Proficient in basic office tools and travel management systems
• Experience in handling both leisure and corporate travel bookings is a plus

Job Rewards and Benefits: Communication, Health Insurance, Leaves, Medical