Team Head

EFU Life Assurance Ltd.; Saddar; On-site; PKR 1,800,000 - 3,200,000; Full time

Job summary

EFU Life Assurance Ltd. in Rawalpindi seeks a Team Head to lead a sales and service team, drive targets, and ensure high-quality customer service.

This full-time, on-site role requires setting team goals, monitoring performance, and coaching staff to excel in a fast-paced financial services environment. You will plan sales strategies, conduct regular team meetings and training, build strong relationships with clients, and collaborate with cross-functional departments to report on performance and

Qualifications

• Leadership experience with coaching and performance management.
• Proven ability to drive sales initiatives in insurance or financial services.
• Strong communication, negotiation, and presentation skills.
• Analytical mindset with data-driven decision making.
• Ability to work on-site with cross-functional teams.
• Familiarity with CRM or sales management systems.
• High integrity and customer-centric approach.

Responsibilities

• Lead, motivate, and manage a team of sales and service professionals.
• Set team goals and monitor performance against targets.
• Provide coaching and feedback, ensuring policy compliance.
• Plan and execute sales strategies and training sessions.
• Build strong relationships with clients to promote EFU Life’s products.
• Prepare performance reports and contribute to continuous improvement initiatives.

Skills

Leadership

Sales & BD

CRM proficiency

Communication

Data-driven decisions

Cross-functional collaboration

On-site work

Education

Bachelor's degree in Business/Finance/Marketing

Tools

CRM systems

Office productivity tools

Job description

Company Description

EFU Life Assurance Ltd. is a leading Life and Health Insurer and Family Takaful operator in Pakistan’s private sector, with a legacy dating back to 1992 as the country’s first private sector life insurance company. The organization is recognized as a trusted provider of comprehensive financial planning and protection solutions. EFU Life fosters a culture that promotes growth, nurtures talent, and empowers individuals to pursue excellence. Its success is driven by strong values of integrity, ethical conduct, and honesty, and it welcomes team members from diverse backgrounds and professions. EFU Life is committed to building a future where financial security and wellbeing are accessible to all.

Role Description

The Team Head role is a full-time, on‑site position based in Rawalpindi. The Team Head will lead, motivate, and manage a team of sales and service professionals to achieve assigned business targets and deliver high-quality customer service. Daily responsibilities include setting team goals, monitoring performance, providing coaching and feedback, and ensuring adherence to company policies and compliance standards. The role involves planning and executing sales strategies, conducting regular team meetings and training sessions, and building strong relationships with clients to promote EFU Life’s products and solutions. The Team Head will collaborate with cross‑functional departments, prepare performance reports, and contribute to continuous improvement initiatives.

Qualifications

• Strong leadership and people management skills, with experience in coaching, mentoring, and performance management.
• Proficiency in sales, business development, and customer relationship management, preferably in insurance or financial services.
• Solid communication, negotiation, and presentation skills, with the ability to engage diverse stakeholders.
• Analytical and problem‑solving skills for setting targets, monitoring results, and making data‑driven decisions.
• Ability to work in a structured, on‑site environment and collaborate effectively with cross‑functional teams.
• Bachelor’s degree in Business, Finance, Marketing, or a related field; a relevant professional certification in insurance or finance is an advantage.
• Familiarity with basic office productivity tools and CRM or sales management systems.
• High level of integrity, ethical conduct, and commitment to EFU Life’s values and customer‑centric approach.