Systems Engineer

Eon Health; Lahore; On-site; PKR 1,500,000 - 2,500,000; Full time

Benefits offered by this job

Health insurance

Referral bonuses

Generous vacation time

Paid maternity/paternity leave

Work from home days

Lunch facility at office

Travel allowance

Company equipment

Job summary

Eon Health is seeking a Systems Engineer to manage and support our IT infrastructure and AWS cloud environment. You will ensure reliability, scalability, and performance while working with cross‑functional teams to maintain system health and implement improvements.

Responsibilities include day‑to‑day IT support, AWS services management, troubleshooting, deployments, and documentation. A 2–3 year track record in IT/Systems Engineering and AWS experience are required.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• 2–3 years of experience in IT/System Support or Systems Engineering roles
• Hands‑on experience with AWS cloud support and services
• Strong understanding of Windows and/or Linux operating systems
• Basic knowledge of networking concepts (DNS, TCP/IP, firewalls)
• Experience with monitoring and ticketing tools
• Strong troubleshooting and problem‑solving skills
• Good communication and collaboration abilities

Responsibilities

• Provide day-to-day IT and system support across infrastructure, applications, and user environments
• Manage, monitor, and maintain AWS cloud services (EC2, S3, IAM, etc.)
• Troubleshoot system, network, and cloud-related issues with a proactive approach
• Assist in system deployments, upgrades, and patch management activities
• Ensure system performance, availability, and adherence to security best practices
• Monitor infrastructure using standard tools and respond to alerts/incidents
• Collaborate with engineering and product teams to support platform reliability
• Maintain documentation for system configurations, processes, and troubleshooting steps
• Support backup, disaster recovery, and business continuity processes
• Identify opportunities to optimize infrastructure performance and cost in AWS

Skills

AWS

Windows OS

Linux OS

Networking basics

Monitoring tools

Ticketing systems

Troubleshooting

Communication

Education

Bachelor’s degree in Computer Science/IT or related field

Tools

Monitoring tools

Ticketing systems

Job description

Work with the Industry Leader

At Eon, our mission is to make patients healthier and healthcare affordable. Eon Patient Management, or EPM as we like to call it, identifies patients with disease risk and streamlines clinical decision analysis so clinicians can work at the top of their licenses. With unique solutions across multiple disease states, we drive unprecedented adherence to care pathways, so that more patients are seen and more survive. When patients win, healthcare systems win - both clinically and financially.

As a market leader in incidental tracking and patient management, Eon is pioneering the use of Artificial Intelligence to enable healthcare enterprises, ranging from small health systems to large, national-scale IDN’s in the US.

The Opportunity

We are looking for a highly motivated and detail-oriented Systems Engineer to join our dynamic team. This role offers the opportunity to manage and support our IT infrastructure and AWS cloud environment, ensuring reliability, scalability, and performance. You will work closely with cross-functional teams to maintain system health, resolve technical issues, and contribute to the continuous improvement of our cloud-based healthcare solutions.

In this role you will:

• Provide day-to-day IT and system support across infrastructure, applications, and user environments
• Manage, monitor, and maintain AWS cloud services (EC2, S3, IAM, etc.)
• Troubleshoot system, network, and cloud-related issues with a proactive approach
• Assist in system deployments, upgrades, and patch management activities
• Ensure system performance, availability, and adherence to security best practices
• Monitor infrastructure using standard tools and respond to alerts/incidents
• Collaborate with engineering and product teams to support platform reliability
• Maintain documentation for system configurations, processes, and troubleshooting steps
• Support backup, disaster recovery, and business continuity processes
• Identify opportunities to optimize infrastructure performance and cost in AWS

Skills and Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• 2–3 years of experience in IT/System Support or Systems Engineering roles
• Hands‑on experience with AWS cloud support and services
• Strong understanding of Windows and/or Linux operating systems
• Basic knowledge of networking concepts (DNS, TCP/IP, firewalls)
• Experience with monitoring and ticketing tools
• Strong troubleshooting and problem‑solving skills
• Good communication and collaboration abilities

Nice to Have:

• AWS Certification (e.g., Cloud Practitioner or Solutions Architect – Associate)
• Experience with scripting (Bash, PowerShell, or similar)
• Familiarity with cloud security and compliance best practices

So what’s in it for me, you ask?

We pride ourselves for being a culture-based company buzzing with high-energy. Aside from the enthusiastic environment, you'll enjoy:

• Competitive salary
• Health insurance
• Referral bonuses
• Generous vacation time
• Paid Maternity and Paternity leave
• Work from home days
• Lunch facility within office
• Travel allowance
• Company equipment (laptop, internet device, screens etc)
• Professional development and career growth opportunities
• Awesome team members

EON is proud to be an equal opportunity employer and prohibits discrimination and harassment of any kind. Our culture celebrates diversity and we are committed to creating an inclusive environment for all team members.