Site Reliability Engineer

Moniepoint Inc.; Pakistan; Remote; PKR 33,241,000 - 49,861,000; Full time

Benefits offered by this job

Health insurance

Pension

Annual bonus

Other benefits

Job summary

Moniepoint Inc. is seeking an experienced SRE to engineer the reliability of our distributed platform.

You will define SLOs, lead incident response, and build automation and self-healing mechanisms to scale with hyper-growth. You will write production-grade code (Java/Go/Python) and partner with product engineering to ensure reliability, scalability, and observability from day one, including load testing and chaos experiments.

Qualifications

• 4+ years in SRE or backend engineering with strong coding in Java, Go, Rust, or Python.
• Distributed systems, microservices, and scalable architecture experience.
• GCP or AWS/Azure and Kubernetes (GKE/EKS) proficiency.
• Observability toolchain: OpenTelemetry, Prometheus, Datadog, or similar.

Responsibilities

• Participate in on-call rotations; act as Incident Commander during major incidents.
• Instrument code to expose metrics and traces; define SLOs and error budgets.
• Write production-ready code for internal tooling and self-healing systems.
• Collaborate with Product Engineering to ensure reliable, scalable services from day one.
• Analyze performance and run load tests and chaos engineering experiments.

Skills

Java

Go

Rust

Python

Kubernetes

GCP

Observability

Distributed systems

Tools

OpenTelemetry

Prometheus

Datadog

New Relic

SigNoz

Kafka

RabbitMQ

PostgreSQL

MySQL

Job description

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

What We Do

At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses, such as credit, overdrafts, etc. We leverage artificial intelligence and data to make our decisions, but also have the technology and data-driven best practices used to support our businesses.

We are seeking an experienced SRE to engineer the reliability of our highly distributed platform. You will combine deep knowledge of distributed systems with strong coding skills to define SLOs, lead incident response, and build automation and self-healing mechanisms into our systems. You will balance immediate operational stability with long-term strategic engineering to ensure our services scale linearly with our hyper-growth.

Responsibilities

• Participate in on-call rotations. Act as the Incident Commander during major severity incidents: initiating war rooms, coordinating cross-functional teams, and providing clear status updates.


• Instrument code to expose high-cardinality metrics and distributed traces. Collaboratively define, measure, and defend Service Level Objectives (SLOs) and Error Budgets with product owners.


• Write high-quality, production-ready code (in Java, Go, or Python) to build internal tooling, automation platforms, and self-healing mechanisms that eliminate manual operator intervention.


• Partner with Product Engineering teams during the design phase to ensure new services are built with reliability, scalability, and observability patterns (circuit breakers, rate limiting, backpressure, fallback strategies) from day one.


• Analyze system performance and traffic patterns to model future capacity needs. Conduct load testing and chaos engineering experiments to verify system resilience under failure conditions.

Requirements

• Minimum of 4 years of experience in SRE or Backend Engineering with a strong ability to write clean, performant, and tested code in Java, Go, Rust, or Python.


• Deep understanding of distributed systems architecture and design patterns. You possess a strong command of microservices fundamentals, event-driven architectures, and the underlying principles required to build systems that scale.


• Extensive experience with Google Cloud Platform (GCP) or similar cloud providers (AWS/Azure). You are proficient in running production workloads on Kubernetes (GKE/EKS) and troubleshooting cluster/infrastructure issues.


• Experience designing observability strategies using OpenTelemetry, Prometheus, New Relic, Datadog, or SigNoz to improve system visibility.


• Familiarity with operating and tuning production data stores (e.g., PostgreSQL, MySQL) and streaming platforms (e.g., Kafka, RabbitMQ) in a high-throughput environment.

What we can offer you

• Culture - We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.


• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.


• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter


• A technical interview with the Hiring Manager


• A behavioural and technical interview with a member of the Executive team.

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.