Senior Manager Healthcare Improvement and Safety

Medical Billing Diploma Program - Riphah International University; Islamabad; On-site; PKR 2,000,000 - 3,000,000; Full time

Job summary

A prestigious healthcare institution seeks a Senior Manager Healthcare Improvement and Safety to provide leadership for quality improvement and safety programs. Key responsibilities include strategic planning, stakeholder engagement, and leading various initiatives for healthcare advancement. The ideal candidate has a master's degree and significant experience in healthcare management. This full-time role is based in Islamabad, Pakistan.

Qualifications

• MBBS (preferred) / BDS / PharmD is preferred.
• Minimum 8 years in healthcare or hospital management, including leadership roles.
• Minimum 5 years experience in healthcare quality and patient safety (preferred).
• Clinical experience of at least 3 years in a healthcare setting (preferred).

Responsibilities

• Develop and execute RIHIS’s annual operational and strategic plans.
• Lead initiatives, audits, and assessments based on ISO and MSDS standards.
• Supervise research projects on healthcare quality and patient safety.
• Develop and deliver training programs and workshops for healthcare professionals.
• Act as focal person for communication and collaboration with various stakeholders.
• Develop proposals and oversee implementation of quality programs.
• Lead planning and execution of ICPS and other institutional events.
• Oversee communication, publications, and digital outreach.
• Manage departmental budgets and resources.

Skills

Healthcare Quality Improvement

Patient safety management

Clinical governance

Regulatory Compliance

Hospital Management

Clinical Experience

Education

Masters/MS in Healthcare Management, Public Health, Quality, or Safety

Job description

Senior Manager Healthcare Improvement and Safety

Job Description (total positions: 1, posted on: Nov 3, 2025)

Riphah Institute of Healthcare Improvement and Safety (RIHIS) seeks a Senior Manager who provides leadership for planning and operational oversight for executing institutional projects, activities and initiatives at RIHIS. The role includes planning, budgeting, program development, stakeholder engagement, research supervision, training, audits, and managing large-scale events such as the International Conference on Patient Safety (ICPS). The Senior Manager ensures that RIHIS maintains excellence in healthcare quality improvement, patient safety advocacy, and academic contributions nationally and internationally.

Requirements

• MBBS (preferred) / BDS / PharmD. Masters/MS (required) or higher in Healthcare Management, Public Health, Quality, or Safety, MBA in Healthcare Management (preferred).
• CPHQ or C+PPS, Lead Auditor (ISO/MSDS), Project Management.
• Minimum 8 years in healthcare or hospital management, including leadership roles.
• Minimum 5 years experience in healthcare quality and patient safety (preferred).
• Clinical experience of at least 3 years in a healthcare setting (preferred).

Responsibilities

• Develop and execute RIHIS’s annual operational and strategic plans in line with institutional goals.
• Lead initiatives, audits, and assessments based on ISO, MSDS, and global patient safety standards; oversee development of improvement plans.
• Co Design, lead, and supervise research projects on healthcare quality and patient safety; ensure data integrity, compliance, and dissemination of findings.
• Develop and deliver training programs, toolkits, and workshops for healthcare professionals across all levels.
• Act as focal person for communication, coordination, and collaboration with internal teams, government bodies, academic institutions, and international partners.
• Develop proposals, secure approvals/funding, and oversee successful implementation of quality and safety programs.
• Lead planning, execution, and evaluation of ICPS and other institutional seminars, workshops, and outreach activities.
• Oversee communication, publications, and digital outreach (website, social media, newsletters).
• Develop, monitor, and manage departmental budgets, ensuring optimal utilization of resources.

Required Skills

• Healthcare Quality Improvement
• Patient safety management
• Clinical governance
• Regulatory Compliance
• Hospital Management
• Clinical Experience

Industry

• Education/Training

Job Type

• Full Time/Permanent

Gender

• No Preference

Minimum Experience

• 8 Years

Seniority level

• Director

Employment type

• Full-time

Job function

• Health Care Provider
• Professional Training and Coaching

Note: This description reflects the current job content and requirements and may be amended as needed.