Senior Employee Relations Business Partner

ProducePay; Lahore; On-site; PKR 1,500,000 - 2,500,000; Full time

Job summary

Motive in Pakistan seeks an Employee Relations Partner to advise business leaders and HR, championing a fair, unbiased resolution of workplace concerns. You will lead investigations end-to-end, from intake to resolution, maintaining neutrality and thoroughness across cases including rights, conduct, safety, and attendance.

Reporting to the Sr. HRBP Director, you will partner with Legal and HRBPs to design ER processes, facilitate open-door policies, and drive improvements while mediating

Qualifications

• Bachelor's degree from an accredited university or equivalent work experience.
• 5+ years in the HRBP domain, with at least 3+ years in employee relations and/or labor relations.
• Conflict management: de-escalation and guiding parties toward resolution.
• Employment law knowledge of Pakistan is a strong plus.
• Clear, empathetic communicator capable of building trust.

Responsibilities

• Own the investigation process end-to-end from intake to resolution with thorough documentation.
• Investigate cases across human rights, workplace rights, conduct, safety, and attendance.
• Maintain meticulous investigation logs and records.
• Facilitate open-door processes and address formal complaints with impartiality.
• Partner with Legal and HRBPs to design ER processes and tools, and mentor teams.
• Participate in mediation or ADR to reach fair outcomes.

Skills

Employee Relations

Investigation

Mediation

HR Policy

Communication

Education

Bachelor's degree from an accredited university

Job description

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role

As an Employee Relations Partner, you'll be a trusted advisor to Business and HR Leaders, HRBPs, and Legal — championing a fair, unbiased, and human-centered approach to resolving workplace concerns. You'll play a pivotal role in shaping a great employee experience by ensuring every complaint, conflict, or legal charge is handled with neutrality, thoroughness, and care. From facilitating the open-door process to conducting sensitive investigations, this is your opportunity to be the person employees and leaders alike can count on when it matters most.

You’ll report to the Sr. HRBP Director.

What You’ll Do

• Own the investigation process end-to-end. Serve as the primary ER investigator, taking full ownership of assigned cases — from intake through resolution — and ensuring timely, well-documented outcomes.
• Handle cases of varying complexity and sensitivity. Conduct thorough investigations across a wide range of employee concerns, including human rights, workplace rights, conduct, safety, and attendance — and make sound, well-reasoned recommendations for resolution.
• Keep meticulous records. Maintain detailed and accurate investigation logs, memorializing notes and supporting documentation in a timely and consistent manner.
• Facilitate the open-door process. Be the accessible, approachable point of contact employees turn to — and investigate formal complaints or legal charges with rigor and impartiality.
• Partner to build stronger ER capabilities. Collaborate with Legal and HRBPs to design and implement ER processes, programs, and tools that strengthen organizational capability and prevent issues before they escalated.
• Drive resolution through mediation. Participate in mediation and alternative dispute resolution efforts when needed, helping parties find common ground and reach fair outcomes.

What We’re Looking For

• Education: Bachelor's degree from an accredited university — or equivalent work experience.
• Experience: 5+ years in the HRBP domain, with at least 3+ years of direct experience in employee relations and/or labor relations.
• Conflict management: Proven ability to navigate sensitive conversations, de-escalate tension, and guide parties toward resolution.
• Employment law knowledge: Familiarity with the employment laws of Pakistan and India is a strong plus.
• Communication: A clear, empathetic, and credible communicator who can build trust across all levels of the organization.

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

Regarding US-based roles, depending on your role and primary work location, Motive Technologies, Inc. (“Employer”) discloses candidates may be required to execute a non-compete covenant with the Employer. This requirement does not apply to lawyers, interns, or employees working in CA, MN, MT, ND, OK, or where otherwise prohibited by law.

Non-compete covenant terms in all other jurisdictions will be subject to the applicable statutory requirements, including but not limited to, procedures, industry related prohibitions, or salary and compensation thresholds.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.