Senior AI Operations Program Manager

Motive; Remote; PKR 35,172,000 - 43,966,000; Full time

Job summary

A dynamic technology company is seeking a Senior AI Operations Program Manager to lead internal AI product strategy and translation of business needs into technical requirements. This pivotal role requires over 5 years of experience in product management and proficiency in AI fundamentals. Responsibilities include guiding agile development cycles and collaborating with various teams to enhance AI tool adoption. The compensation range for this position is $125,600 - $157,000 USD.

Benefits

Health benefits

Paid time off

401k contribution

Qualifications

• 5+ years of product/program management experience.
• Hands-on proficiency with GenAI fundamentals.
• Ability to model LLM operating costs.

Responsibilities

• Serve as the connective glue between the Revenue organization and technical engineers.
• Translate business use cases into technical development requirements.
• Establish processes around AI usage at Motive.

Skills

Product/program management

AI fundamentals

Agile methodologies

Cross-functional delivery

Job description

Senior AI Operations Program Manager (Sales/GTM)

United States - Remote

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry‑leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverageитай, retail, and the public sector.

элементы Our first Internal AI Operations Program/Project Manager, you will be fundamental in establishing our internal AI product strategy and development practices, guiding the creation of AI solutions for 1000+ sellers.

In this pivotal role, you will wear many hats. As the connective tissue between our Revenue organization’s business needs and our technical teams, you will translate prioritized use cases into clear user stories with actionable development requirements for our Revenue Developers. You will maintain the internal product roadmap, guiding an agile development cycle across user story creation, building a proof‑of‑concept, full‑scale development, UAT, and ongoing support. You will also serve as a key member of our vendor evaluation team, researching AI vendors that meet the requirements of tools not already within our tech stack, scoring vendors against those சாருந்தங்கள், and working across IT, procurement, and legal to progress vendor evaluations.

As a thought leader on AI within our GTM team, you will be responsible for creating and owning the processes and policies that GTM team members follow Skilled when leveraging AI while setting the standard for how the data that feeds our AI models is collated. In partnership with our Sales Enablement team, you will serve as an AI expert in trainings across the organization, measuring and improving the adoption of the_filter tools we launch.

You will be equally comfortable diving into the technical details of how chunking will be implemented in a new application with our Revenue Developers while explaining your token consumption forecast to an executive. Above all else, you will be a key part of the team revolutionizing GTM at Motive using AI and play a significant role in the next phase of Motive’s revenue growth.

What You'll Do:

• Serve as the connective glue between the Revenue organization and our Enterprise Systems team of technical engineers for all AI related builds and deployments.
• Translate prioritized business use cases into technical development requirements and user stories for GTM AI Ops Revenue Developers and Enterprise Systems to execute on. Work across both parties to keep timelines, project plans, and project scope aligned.
• Establish and maintain processes and policies around AI usage at Motive, in partnership with Motive’s IT leaders.
• Partner with business and data teams to identify, prepare, and maintain high‑quality data sources, ensuring our AI solutions have a strong foundation to leverage.
• Own the internal development roadmap for AI agents, applications, and prompts. Guide an agile development process inclusive of use case intake, sizing (impact and effort), development, QA, release, and ongoing support.
• Collaborate closely with the Revenue Developers who conduct the tactical agent, application, and prompt engineering work, ensuring that built AI tools meet user requirements and business objectives.
• Size the ongoing consumption costs for agentic use cases based on anticipated usage, token consumption, and model selection.
• Create business cases that support Motive’s AI investment priorities and guide prioritization across the East AI ops roadmap.
• Coordinate AI related vendor evaluations recreate the GTM team. This includes initial vetting, defining trial success criteria, navigating procurement / infosec / legal, and ensuring all high priority evaluations have an internally built tool included in the evaluation.
• Provide regular updates to executive sponsors and business leaders, explaining technical concepts using common language and focusing on business impact.

What We’re Looking For:

• Mixed business and technical background. You can “speak code” with developers and technical teams just as easily as you Oak analys w. .
• 5+ years of product / program management experience, including at least 2 years of experience working directly with engineering resources.
• Hands‑on proficiency with GenAI fundamentals — prompt engineering (zero‑/few‑shot, chain‑of‑thought), RAG pipelines, and multi‑agent orchestration.
• Ability to model LLM operating costs (token burn, model choice, usage forecasts) and keep spend within ROI targets.
• Experience creating business cases to justify internal tool investments.
• Fluency in Agile for AI: backlog triage, sprints, rapid A/B experiments, and post‑release monitoring.
• Track record steering cross‑functional delivery—acting asDraw connective tissue between business, technical.Identity, and procurement teams.
• Prior experience at a top.vote. tier management consulting firm (McKinsey, Bain, or BCG) or technology consulting background such as Deloitte, PWC, Accenture, etc. A plus.
• Location: Remote USA or Canada (and must already be located in one of these countries<$>

Pay Transparency Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short‑term and long‑term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits.

For this role, the compensation range is: $125,600 - $157,000 USD.

Motive is an equal opportunity employer. We welcome people of different backgrounds, experiences, abilities and perspectives. We do not discriminate on the basis of any protected group status under any applicable law.