Remote SaaS Collections Specialist

Motive; Pakistan; Remote; PKR 350,000 - 1,400,000; Full time

Job summary

A technology company in Pakistan seeks a termed collector to manage overdue invoices and resolve client disputes. The ideal candidate will have 2-4 years of customer-facing experience, proficiency in Excel, and excellent communication skills. The role requires detail-oriented work and the ability to thrive in dynamic environments. Join a diverse and inclusive workplace committed to continuous improvement.

Qualifications

• 2-4 years of experience in a customer-facing role related to collections.
• Experience in SaaS collections and Quote-to-Cash is advantageous.
• Capable of working effectively with minimal supervision.

Responsibilities

• Monitor the status of termed accounts and assess collection efforts.
• Handle inquiries and disputes from clients regarding collections.
• Generate reports tracking collections' performance and payment trends.

Skills

Customer-facing experience

Strong communication skills

Attention to detail

Proficient in Excel

Problem-solving skills

Education

Bachelor's degree in accounting or finance

Tools

Zuora

Salesforce

Collections software

Job description

A technology company in Pakistan seeks a termed collector to manage overdue invoices and resolve client disputes. The ideal candidate will have 2-4 years of customer-facing experience, proficiency in Excel, and excellent communication skills. The role requires detail-oriented work and the ability to thrive in dynamic environments. Join a diverse and inclusive workplace committed to continuous improvement.