Relationship & Development Officer

ACE Money Transfer; Lahore; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A financial technology group is seeking a Global Strategic Partnership Officer in Lahore, Pakistan. This role involves identifying and managing strategic partnerships to drive international growth, conducting market research, and overseeing compliance. The ideal candidate has strong analytical and communication skills, a relevant degree, and up to 1 year of experience in business development or financial services.

Qualifications

• 0 to 1 years of experience in business development or financial services.
• Strong analytical, research, and documentation skills.
• Familiarity with banking partnerships and regulatory compliance.

Responsibilities

• Identify and evaluate high-potential partners.
• Negotiate partnership agreements and manage documentation.
• Ensure compliance with regulatory requirements.
• Track and analyze partner performance.

Skills

Analytical skills

Communication skills

Relationship management

Project coordination

Education

Bachelor’s or Master’s degree in Business, Finance, Economics

Job description

About Us:

We are a dynamic and fast-growing financial technology group headquartered in Manchester, United Kingdom, with an established presence across the UK, Europe, Canada, Australia, Pakistan, and Bangladesh. Our group, encompassing ACE Money Transfer and ACE Union, operates across two regulated verticals: Electronic Money Services (EMI) and Cross-Border Remittances. Through our digital platforms, including mobile apps, web portals, and APIs, we deliver a comprehensive range of regulated financial services. These include digital payments, e-wallets, electronic money issuance, prepaid cards, mobile top-ups, bill payments, and international money transfers, designed to serve both individual and business customers in over 100 countries. By leveraging cutting‑edge technologies such as AI for fraud detection, automation for seamless transactions, and partnerships with global leaders like Mastercard, we provide secure, user-friendly, and accessible financial solutions that adapt to the evolving needs of a global customer base. As we scale our EMI and remittance operations amid 2025's fintech landscape—marked by real-time payments, embedded finance, blockchain integration, and sustainability initiatives—we are building a leadership team to drive innovation, regulatory compliance, and excellence across our dual-regulated ecosystem.

Role Overview

The Global Strategic Partnership Officer is responsible for identifying, evaluating, and managing strategic partnerships that drive the international growth of ACE Union. This role involves conducting comprehensive market research, negotiating high-value deals, ensuring compliance across global regions, and overseeing the successful execution of joint initiatives. The officer will also be tasked with cultivating and nurturing long‑term relationships with a diverse network of partners, including acquirers, FX traders, payout providers, gift card suppliers, cash bag service providers, and travel partners. The ideal candidate is a strategic thinker with a deep understanding of global financial services, regulatory frameworks, and partnership management. They will play a critical role in optimizing partner integration processes, improving operational efficiencies, and creating sustainable value through collaborative, cross‑border alliances.

Key Responsibilities

1. Partner Identification & Onboarding

• Conduct thorough market research to identify and evaluate high-potential partners aligned with ACE Union’s strategic objectives.
• Facilitate the due diligence and onboarding process, ensuring full compliance with regulatory and operational requirements.
• Negotiate partnership agreements, structure deals, and manage documentation, securing internal approvals at each stage.
• Collaborate with internal teams to ensure seamless integration and activation of new partners.

2. Partner Engagement & Relationship Management

• Serve as the primary point of contact for new and existing partners, addressing queries related to onboarding, operations, and integrations.
• Work cross-functionally with Compliance, Finance, and Product teams to resolve partner concerns efficiently.
• Develop and maintain strong relationships with partners, fostering trust and long‑term collaboration.

3. Compliance, Documentation & Project Coordination

• Ensure all partnership agreements, regulatory documents, and due diligence records are accurately maintained and updated.
• Assist in contract negotiations and ensure timely internal approvals before execution.
• Oversee project coordination tasks related to partner onboarding and deal execution, ensuring smooth workflows across teams.
• Maintain comprehensive documentation of all communications, approvals, and partnership-related activities.

4. Performance Monitoring & Reporting

• Track and analyze partner performance, transaction volumes, and service quality to ensure alignment with ACE Union’s growth objectives.
• Prepare and present detailed monthly and quarterly reports for senior management, highlighting key insights, performance trends, and actionable recommendations.
• Continuously monitor industry trends and competitor activities to identify new opportunities for strategic growth.

Collaboration & Growth Opportunities
Work closely with internal stakeholders and external partners to drive successful strategic collaborations.
Gain hands‑on experience in financial negotiations, remittance operations, and global partnership development.
Play a key role in shaping ACE Union’s global expansion initiatives and contribute to high‑impact decision‑making processes.

Skills & Qualifications

• Bachelor’s or Master’s degree in Business, Finance, Economics, or a related field.
• 0 to 01 years of experience in business development, strategic partnerships, deal negotiation, or financial services.
• Strong analytical, research, and documentation skills with keen attention to detail.
• Familiarity with banking partnerships, remittance operations, and regulatory compliance.
• Excellent communication, relationship management, and project coordination skills.
• Ability to multitask, manage multiple projects, and meet tight deadlines in a fast‑paced environment.