Regional Site Lab Support Sr. Scientists [APAC]

Mars; Hyderabad City Taluka; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

An international food company is seeking a professional for technical training and support in their chemistry lab. The ideal candidate must have a BSc or MSc in chemistry, with 3–5 years of lab experience and proficiency in English. Responsibilities include providing training, supporting equipment selection, conducting audits, and ensuring compliance with laboratory quality standards. The position is based in Hyderabad City Taluka, Pakistan, with a focus on quality and food safety standards.

Qualifications

• Must have strong communication skills in English.
• Experience in a chemistry lab for at least 3–5 years.
• Knowledge of ISO 9001, ISO 17025, or Mars Laboratory Quality Standard is essential.

Responsibilities

• Provide technical training to site lab coordinators.
• Support new equipment selection and troubleshooting.
• Verify verification programs and develop action plans for non-conform results.
• Conduct technical audits of labs.

Skills

Good communication skills

Customer focus

Understanding quality and food safety

Stakeholder management

Fluent in English

Education

BSc or MSc in chemistry or related scientific discipline

3 to 5 years of work experience in a chemistry lab

Tools

ISO 9001

ISO 17025

Job description

Job Description

Key Responsibilities

• Provides technical training to rapid methods for raw material and in-process controls to site lab coordinators/Associates.
• Provides training packages and guidance about how Site lab Associates can train and validate other site lab Associate to testing methods.
• Provides support on new equipment selection and configuration.
• Provides coaching and support on troubleshooting related to technical issue with the test and instrumentation.
• Verify the execution of the verification programs (ring-test).
• Help the site to develop a strong action plan based on 5M approach for all non-conform results (Ring-Test, rejections unconfirmed).
• Identify priorities based on problem solving performed at site level and build continuous improvement action plan on Rapid methods.
• Coordination between other MGS Regional Labs and COE to ensure alignment, best practice sharing and evolution of WoW.
• Support the site labs with the deployment of Mars Laboratory Quality Standard.
• As part of the governance process, support to report site labs KPIs.
• Conduct technical audits of labs not under their domain for training and PT.
• Proactively engage a culture of safe laboratory behaviors role model best practices and provide open feedback to other Mars Inc. associates when working with regional or site labs.

Education & Professional Qualification

• BSc or MSc in chemistry or related scientific discipline.
• English mandatory, local languages is a plus.
• 3 to 5 years of work experience in a chemistry lab.
• ISO 9001, ISO17025 or Mars Laboratory Quality Standard experience.

Knowledge/Experience

• Essential Good communication skills, both written and spoken English.
• Essential: customer focus and understanding quality and food safety aspects.
• Desired: Experience in ethnographic interviewing, design thinking and prototyping of new client centric solutions.
• Performance evaluation and continuous improvement.
• Good stakeholder management and communication skills.
• Fluent in writing and speaking English.