Receptionist

Medical Billing Diploma Program - Riphah International University; Islamabad; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A leading educational institution in Islamabad is seeking a highly organized Receptionist to ensure smooth front desk operations. The ideal candidate will have exceptional customer service skills, proficiency in Microsoft Office, and at least 2 years of experience in reception or administrative support. Responsibilities include managing phone calls, scheduling appointments, and maintaining effective communication. This is a full-time permanent position.

Qualifications

• At least two years of experience in reception or administrative support.
• Proficient in Microsoft Office.
• Strong interpersonal skills.

Responsibilities

• Greet visitors and clients, providing a warm and professional first impression.
• Manage incoming phone calls, emails, and inquiries efficiently.
• Schedule and coordinate appointments and meetings.
• Perform data entry and maintain accurate records.

Skills

Communication

Multitasking

Scheduling

Microsoft Office

Phone Etiquette

Data Entry

Time Management

HIMS

Education

Bachelors degree in Business Administration, Communications, or related field

Job description

Overview

Riphah International University is seeking a highly organized and professional Receptionist to join our dynamic team. The ideal candidate will play a key role in ensuring smooth front desk operations by providing exceptional customer service, managing multiple tasks efficiently, and maintaining effective communication channels. This position requires proficiency in Microsoft Office, excellent phone etiquette, and the ability to handle sensitive information with confidentiality. The Receptionist will serve as the first point of contact for visitors and clients, representing the university's commitment to professionalism and quality service. With at least two years of experience in reception or administrative support, this role demands a candidate who is adaptable, reliable, and skilled in office administration systems. The successful Receptionist will excel in coordinating schedules, managing data entry tasks, and operating office equipment to facilitate daily operations. Attention to detail, time management, and multitasking abilities are essential to thrive in this fast-paced environment. Strong interpersonal skills will enable the Receptionist to interact positively with diverse individuals, fostering a welcoming atmosphere. Although team management is not part of this role, the Receptionist will collaborate closely with other departments to ensure seamless communication and support. The candidate must hold a Bachelors degree in Business Administration, Communications, or a related field, along with a solid foundation in customer service practices and office technology.

Responsibilities

• Greet visitors and clients, providing a warm and professional first impression of the university.
• Manage incoming phone calls, emails, and in-person inquiries efficiently while demonstrating excellent phone etiquette and communication skills.
• Schedule and coordinate appointments, meetings, and conference room bookings using appropriate software tools.
• Perform data entry and maintain accurate records of visitor logs, correspondence, and other documentation.
• Operate office equipment such as telephones, printers, scanners, and fax machines to support daily administrative functions.
• Maintain and organize the reception area to ensure it is welcoming, clean, and well-stocked with necessary supplies.
• Handle confidential and sensitive information with discretion, ensuring compliance with university policies and procedures.
• Assist with the distribution of mail, internal communications, and relevant notices to appropriate departments and personnel.
• Provide support in coordinating office administrative tasks such as filing, copying, and document preparation.
• Collaborate with other university departments to facilitate clear communication and address visitor or staff needs promptly.
• Demonstrate strong multitasking ability by balancing various administrative duties while maintaining attention to detail and prioritizing tasks.
• Adhere to professional appearance and conduct standards, representing the university positively at all times.
• Utilize Microsoft Office Suite to prepare and manage documents, presentations, and spreadsheets as needed.
• Adapt to changing demands in a fast-paced environment with flexibility and a proactive approach to problem-solving.
• Maintain punctuality and reliability, ensuring consistent availability during designated working hours.
• Support occasional special events or university functions by assisting with logistics or front desk coverage.

Required Skills

• Communication
• Multitasking
• Scheduling
• Microsoft Office
• Phone Etiquette
• Data Entry
• Time Management
• HIMS

Employment type

Full Time/Permanent

Gender

No Preference

Minimum Experience

2 Years

Seniority level

• Entry level

Job function

• Administrative

Industries

• Professional Training and Coaching