Quality & Risk Officer - MENA

Ernst & Young Advisory Services Sdn Bhd; Islamabad; On-site; PKR 2,000,000 - 2,750,000; Full time

Job summary

A global professional services firm in Islamabad is seeking an energetic individual for a role that combines technical and administrative support. Candidates should possess an undergraduate degree and have over 3 years of relevant experience, ideally in Compliance or Risk Management. Strong organizational and interpersonal skills are key, along with proficiency in English and Microsoft Office. Join us to shape your future with confidence!

Qualifications

• 3+ years prior, related work experience in Compliance or Risk Management.
• An eye for detail and oriented towards continuous improvement.
• Strong interpersonal skills for collaboration.

Responsibilities

• Assist with consultations and compliance-related queries.
• Support project initiatives and track resolutions.
• Participate in policy and guidance research.

Skills

Good command of English

Proficiency in Microsoft Office

Organizational abilities

Interpersonal skills

Problem-solving abilities

Education

Undergraduate/University degree

Tools

Power BI

Job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About MENA Tax Quality

The Middle East and North Africa (MENA) region includes 14 countries.

MENA TQ’s primary focus and responsibility is to support our client teams with provision of timely, quality advice and guidance to enable them to deliver high quality work, manage risk effectively, innovate, develop business, maintain market presence, and remain in compliance with regulatory, legislative, and internal EY requirements continuously and consistently.

Another of our priorities is to work closely with Global Tax Quality and other MENA business functions such as Risk Management, General Counsel’s Office, Operations, and the wider EY network in delivering and supporting a variety of global and local priorities and initiatives.

We support client teams throughout the entire engagement lifecycle as necessary, provide them with tailored training, communicate messages of importance and act as a vital part of consultation network between teams and other business units.

In addition to day-to-day and defined TQ responsibilities, we get involved in specialized projects, assist with development and updates of policies and guidance as part of global and local efforts, and support the MENA Tax and Law practice in the execution of different strategies and developments.

The opportunity

The role is split between approximately 75% technical and 25% administrative support.

Your key responsibilities

• Assist with consultations, responding to quality and compliance related queries from the business
• Support various project initiatives, tracking events through resolution
• Participate in policy and guidance research, review and drafting
• Support the delivery of TQ training to Client teams
• Provide ad-hoc cover on some projects during holidays
• Support the broader team with administrative and operational needs
• Scheduling and coordination of meetings – prepare and circulate calendar invitations, assist in finalizing meeting documentation and presentations
• Occasional support with organizing business travel and itineraries
• Maintain the TQ Sharepoint sites (uploading documents and information, managing access and issues if and when any arise)

Skills and attributes for success

To qualify for the role, you must have:

• Undergraduate/University degree
• 3+ years prior, related work experience preferably in Compliance, Quality, Internal Audit, Legal or Risk Management functions or in other fast‑paced international organization.
• Good command of English (written and spoken)
• Proficiency in working with Outlook and all Microsoft Office products. IT literate, savvy in working with technology in general, ability to promptly learn to work with new systems and tools, detect issues and able to initiate their resolution
• Excellent organizational, prioritization, problem-solving and time‑keeping abilities. Previous EA/PA experience is a plus
• An eye for detail and oriented towards continuous improvement
• Strong interpersonal skills, ability to effectively partner and collaborate with other functions on various initiatives
• Able to balance the need to be approachable and supportive with the requirement to be resolute and resilient in challenging situations
• High degree of flexibility, professionalism and integrity

Ideally, you’d also have

• A good command of Arabic (written and spoken)
• Experience working with Power BI or other analytics platforms
• The ability to be future-focused and able to consider and adapt to new and developing areas of the business.

What we look for

Someone who has proven skills, thrives working in a dynamic, global, multi‑cultural organization and is able to think creatively. The candidate should be comfortable to work on several initiatives simultaneously with different members of and outside the TQ team. Excellent interpersonal and relationship building skills along with written and verbal communication skills.

What we offer you

At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability‑related adjustments or accommodations you may need.

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