Physician Informaticist, CMIO Office

Aga Khan University; Pakistan; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A respected healthcare institution in Karachi is seeking a Physician Informaticist to enhance the clinical effectiveness of its Electronic Health Record (EHR) systems. In this role, you will support clinical workflows, train staff, and lead the Clinical Analytics Workgroup. Candidates should have a medical degree with 1-2 years of experience in Pediatrics. Excellent communication skills and problem-solving abilities are essential. Join us to play a pivotal role in transforming healthcare services.

Qualifications

• 1-2 years of experience in the field of Paediatrics.
• Experience with inpatient, outpatient, and peri-operative settings.
• Excellent communication skills and ability to work in a team-oriented environment.

Responsibilities

• Support physicians and staff in clinical information system improvements.
• Promote EHR functionality and improve clinical workflows.
• Train end-users to effectively utilize the EHR system.

Skills

Experience in field of Paediatrics

Excellent communication skills

Proactive approach to problem-solving

Ability to handle confidential information

Education

Graduate of Medical College (MBBS or MD)

Job description

Position Title: Physician Informaticist

Entity: Aga Khan University Hospital

Location: Karachi, Pakistan

Introduction:

Chartered in 1983, Aga Khan University (AKU) is a private, non‑profit, autonomous and self‑governing international university and healthcare organization with 13 teaching sites, 7 hospitals and 325 outreach and other health facilities located in 6 countries over three continents. An integral part of the Aga Khan Development Network, AKU provides higher education in several disciplines, carries out a wide range of research and has campuses, programs and teaching hospitals providing world‑class healthcare services in Kenya, Pakistan, Tanzania, Uganda, Afghanistan and UK with over 3,000 students and more than 17,000 employees. As an international institution, AKU operates on the core principles of quality, relevance, impact and access.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

There are many clinically relevant software systems used currently in the hospital setting. AKU is going through a major deployment of an integrated electronic health system across its various campuses. Clinical implementation of the electronic health record (EHR) will be via the Office of the Chief Medical Information Officer (CMIO), and the Physician Informaticist (PI) will ensure its clinical efficacy. The goal of this position is to ensure that the design and build of EHR‑related clinical systems and technologies are effective for clinical practitioners, patients, and researchers. The Aga Khan University invites applications for the position of Physician Informaticist (Clinical Quality and Analytics), in the office of CMIO.

Responsibilities:

The Physician Informaticist will play a pivotal role in our EHR Programme team, focusing on maximizing the clinical effectiveness and operational efficiency of our Electronic Health Record (EHR) systems. Physician Informaticist will be responsible for supporting and enhancing EHR functionality, improving clinical workflows, and ensuring the effective integration of EHR systems into everyday clinical practice. Reporting to the Chief Medical Information Officer (CMIO), you will be responsible for:

• Supporting physicians, nurses, and ancillary staff by providing continuous support, troubleshooting, and identifying opportunities for clinical information system improvements.
• Promoting future and present system functionality by identifying and testing the clinical information systems.
• Identifying clinical practice workflow and process issues, concerns, and working with leadership to define system and process requirements that will optimize system performance and technology utilization by clinical practitioners.
• Serve as a skilled clinical resource in support of non‑clinical team members.
• Serve as the domain expert for any activity that relates to clinical workflows.
• Train end‑users to use the EHR.
• Provide elbow‑level Go‑Live support to clinicians.
• Lead Clinical Analytics Workgroup for:
  • Coordination with clinical departments to establish KPIs, OPPEs and documentation standards for EHR integration
  • Develop and agree on standardized definitions for each KPI, including numerator, denominator, inclusion/exclusion criteria, and units of measure.
  • Review existing and proposed data capture workflows in AKU OneHealth.
  • Support development of dashboard design and development.
• Lead QRM module of AKU OneHealth (Quality).
• Provide support to the Paediatrics workgroup in the development and deployment of Physician Documentation, Treatment Plans, Order Sets, Clinical Dictionaries, Aliases and Departmental Preferences.
• Assist in methodology and content development related to various clinical and related non‑clinical domains.
• Participate in internal and client‑driven focus groups to gather requirements and enhancement requests for the EHR.
• Assist medical and clinical researchers in the design of retrospective studies, including data generation, analysis, interpretation of data derivatives and publication of scientific articles.
• Act as a mentor to new PI’s, residents, or students.
• Assist with educational initiatives via use of the EHR.

Requirements:

The incumbent must have:

• Graduate of Medical College (MBBS or MBChB or MD)
• 1‑2 years of experience in field of Paediatrics.
• Experience with inpatient, outpatient, peri‑operative settings.
• Experience with direct patient care responsibilities.
• Knowledge of hospital/physician practice procedures, regulations, and guidelines.
• Understanding of clinical care pathways, order management, and Physician documentation.
• Experience working effectively with Physicians, Nurses, Residents, and Students.
• Clinically trained for inpatient and outpatient venues of care.
• Clinical rotations during educational training, especially in Pediatrics; experience at AKU will be preferred.
• Participated in clinical research studies, preferred but not required.
• Prior experience with use of an electronic health record (EHR), preferred but not required.
• Excellent communication skills, and a proactive approach to problem‑solving.
• Ability to handle confidential information and work effectively in a team‑oriented environment.

Comprehensive employment reference checks will be conducted.