Online Biometric Passport Support Specialist - Part-Time

LuxGuard Solutions; Lahore; Remote; PKR 3,381,000 - 4,050,000; Part time

Job summary

LuxGuard Solutions in Lahore, Pakistan is seeking an Online Consultant for Biometric Passport Services to support clients remotely. The role focuses on guiding applicants through the biometric passport process, answering questions, and ensuring accurate submission of forms.

The ideal candidate has at least 2 years in customer service or consulting, strong English communication, and familiarity with online communication tools. This is a part-time position with a monthly salary of 1,200 USD.

Qualifications

• Minimum 2 years in customer service or consulting (immigration/travel preferred).
• Excellent English communication, written and verbal.
• Proficient with online communication tools.
• Biometric passport knowledge a plus.

Responsibilities

• Respond to client inquiries about biometric passports.
• Guide through application process and answer questions.
• Assist with completing forms and requirements.
• Maintain records of interactions and transactions.
• Stay updated on policies and procedures.
• Collaborate with team to ensure smooth service.
• Utilize online tools to expedite processes.

Skills

Customer service

Consulting

Communication skills

Problem solving

Tools

Email

Live chat

Job description

LuxGuard Solutions in Lahore, Pakistan is seeking an Online Consultant for Biometric Passport Services to support clients remotely. The role focuses on guiding applicants through the biometric passport process, answering questions, and ensuring accurate submission of forms.

The ideal candidate has at least 2 years in customer service or consulting, strong English communication, and familiarity with online communication tools. This is a part-time position with a monthly salary of 1,200 USD.