Online Biometric Passport Services Consultant

SnapReach Media; Lahore; On-site; PKR 4,512,000 - 5,405,000; Full time

Job summary

SnapReach Media in Lahore, Pakistan is seeking an Online Consultant to deliver expert guidance on biometric passport services. You will assist clients online, answer inquiries, and help complete applications with accuracy and care.

Ideal candidates hold a Bachelor's degree, are fluent in English and Urdu, possess strong written and verbal communication, and can work independently under tight deadlines. This is an urgent opportunity for motivated individuals.

Qualifications

• Bachelor's degree or equivalent experience in customer service, immigration services, or related field.
• Fluency in English and Urdu; additional languages are a plus.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to work independently under tight deadlines.

Responsibilities

• Communicate with clients via online platforms to provide guidance and support in the process of obtaining biometric passports.
• Answer client inquiries and provide accurate information regarding required documents, fees, and processing times.
• Assist clients with completing online application forms and uploading necessary documents.
• Monitor application progress and follow up with relevant authorities if any issues arise.
• Stay up-to-date on changes in biometric passport regulations and procedures.

Skills

English proficiency

Urdu proficiency

Strong communication

Education

Bachelor's degree or equivalent (customer service/immigration)

Job description

SnapReach Media in Lahore, Pakistan is seeking an Online Consultant to deliver expert guidance on biometric passport services. You will assist clients online, answer inquiries, and help complete applications with accuracy and care.

Ideal candidates hold a Bachelor's degree, are fluent in English and Urdu, possess strong written and verbal communication, and can work independently under tight deadlines. This is an urgent opportunity for motivated individuals.