Office Based Customer Service And Admin Executive

Leading Business Group Ltd; Lahore; On-site; PKR 2,750,000 - 3,500,000; Full time

Job summary

An innovative IT firm is seeking enthusiastic fresh graduates to join their dynamic team in Lahore. Responsibilities include providing customer service, assisting with administrative tasks, and effectively resolving customer inquiries. The ideal candidate should possess excellent communication and organizational skills, be proactive, and thrive in a fast-paced environment. The role offers health insurance and incentive bonuses.

Benefits

Health Insurance

Incentive Bonus

Life Insurance

Qualifications

• Enthusiastic fresh graduate eager to learn.
• Ability to work under job pressure, both alone and in a team.
• Strong communication skills to handle customer queries.

Responsibilities

• Provide exceptional customer service via phone and email.
• Assist in administrative tasks like data entry.
• Respond to customer inquiries and resolve issues.

Skills

Customer service skills

Communication skills

Organizational skills

Problem-solving skills

Tools

Microsoft Office Suite

Job description

Job Description

Leading Business Group Ltd is a leading IT firm based in London, UK, and we are excited to announce the opening of our new venture in Pakistan. We specialize in providing innovative technology solutions and exceptional services in the Information Technology and Services industry. We are seeking enthusiastic fresh graduates to join our dynamic team in Lahore.

Responsibilities

• Provide exceptional customer service via phone and email.
• Assist in administrative tasks, including data entry and document management.
• Respond to customer inquiries and resolve issues efficiently.
• Collaborate with team members to improve service processes.
• Maintain customer records and update information as necessary.

Qualifications

• Well mannered and organised individual.
• Ability to handle job pressure alone and in team.
• Know how to handle customer queries effectively.
• A problem solver with positive attitude.
• Strong communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite and basic IT knowledge.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Excellent problem-solving abilities and attention to detail.
• A proactive attitude and willingness to learn.

Rewards and Benefits

• Health Insurance
• Incentive Bonus
• Life Insurance