MSSP Operations Lead – Cyber Security (Hybrid)

PTCL.Official; Islamabad Capital Territory; Hybrid; PKR 1,400,000 - 2,000,000; Full time

Job summary

A leading technology firm in Islamabad is seeking a skilled professional for Managed Security Services operations. Candidates should have 2-4 years of experience in Cloud/Security operations and relevant certifications. The role involves monitoring, managing, and optimizing service delivery to ensure compliance and customer satisfaction. The company offers a hybrid work model along with family-centric policies for work-life balance.

Benefits

6-month maternity leave

30-day paternity leave

Hybrid work model

Qualifications

• 2-4 years of experience in Cloud/Security Operations, MSSP, SOC, or IT infrastructure/Network Security.
• Hands-on experience with incident response, monitoring tools, and compliance processes.

Responsibilities

• Ensure smooth and efficient delivery of Managed Security Services operations.
• Monitor, manage, and optimize daily MSSP operations.
• Resolve technical and security-related issues.
• Coordinate operations with internal teams and external stakeholders.

Skills

Service Monitoring

Incident Management

Operational Coordination

Customer Support

Education

B.Sc. in Computer Science, IT, Cybersecurity or related field

Master's degree (preferred)

Tools

Incident response tools

Monitoring tools

Job description

A leading technology firm in Islamabad is seeking a skilled professional for Managed Security Services operations. Candidates should have 2-4 years of experience in Cloud/Security operations and relevant certifications. The role involves monitoring, managing, and optimizing service delivery to ensure compliance and customer satisfaction. The company offers a hybrid work model along with family-centric policies for work-life balance.