Manager Sales Of Services

Softech Microsystems; Karachi Division; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A technology firm in Karachi is seeking a Customer Support Team Leader to manage the customer service operations. The ideal candidate will lead a team, achieve sales targets, and ensure high-quality customer assistance. Applicants should have a relevant degree and strong leadership skills, along with fluency in English. The role offers a competitive salary and additional perks.

Benefits

Basic salary

Medical

Bonus

Other Perks

Qualifications

• Proven leadership skills to manage customer support teams.
• Fluent in both written and spoken English.
• Ability to follow procedures and provide customer advice.

Responsibilities

• Lead the team of Customer support.
• Achieve targets for sales of services.
• Assist customers with questions and concerns.
• Perform cold calling to corporate clients.
• Follow up on leads promptly.

Skills

Leadership Skills

Fluency in written & spoken English

Education

BBA, MBA or BE (or other relevant degree)

Job description

BBA, MBA or BE (or other relevant degree)

Job Description

Responsibilities

• Lead the team of Customer support
• Acheive given targets of sales of services
• Answering questions and provides assistance to potential and current customers
• Executing customer support Calls which will result in maximizing sale-in percentages
• Up-selling and cross-selling while discussing the offered product with all customers
• Meeting or exceeding monthly / quarterly / annual customer support team goals
• Demonstrating excellent oral and written communication skills
• Using knowledge base / training material to resolve Customers concerns
• Cold Calling to Corporate Clients
• Follow up the leads
• Working in a professional environment with a professional attitude
• Must Be committed to the work
• Must have quality to gain the work load

Remuneration Package

The remuneration includes:

• Basic salary
• Medical
• Bonus
• Other Perks

Requirements & Skills

• Leadership Skills
• Fluency in written & spoken English language
• Capability to understand and follow the procedures and advises of customers accordingly

Computer & Network Security - Karachi, Pakistan