MANAGER - FRAUD RISK MANAGEMENT UNIT (FRMU)

hrsi; Karachi Division; On-site; PKR 2,400,000 - 5,200,000; Full time

Job summary

hrsi seeks an experienced Manager to lead the Fraud Risk Management Unit across digital platforms, remittance operations, and onboarding channels. You will design, implement, and maintain a robust fraud framework to protect the organization from cyber-enabled crimes and financial fraud.

The role requires 5+ years in a large organization, with exposure to banking/fintech regulated environments. Strong analytical and investigative skills, SBP knowledge, and data analytics proficiency are essential.

Qualifications

• Minimum 16 years of education, preferably a Bachelor's degree in preferably in Business Administration, Finance, Accounting, or related field.
• Minimum 5 years of professional experience, preferably in a large national/multinational organization.
• Experience in a bank, EMI, fintech, or regulated financial institution growth functions is preferred.
• Strong analytical, investigative, and problem-solving skills.
• Knowledge of SBP regulatory frameworks, AML/CFT, and financial crime controls.

Responsibilities

• Establish and maintain fraud risk policies, procedures, controls, and Standard Operating Procedures (SOPs).
• Develop and implement a comprehensive Fraud Risk Management Framework (FRMF) aligned with SBP, FMU, FATF guidelines and global best practices.
• Design and implement preventive risk controls for digital onboarding, KYC, remittances, agent operations, and internal workflows.
• Coordinate with Product & IT teams to embed fraud-resilient design into new digital platforms, APIs, integrations, and customer journeys. Develop fraud risk rules, thresholds, and controls in monitoring systems, including real-time alerts and scenario-based triggers.
• Utilize data analytics, dashboards, and automated tools to identify anomalies and suspicious activities
• Perform continuous monitoring of transactions, system activities, agent behavior, and user patterns using analytics and fraud monitoring tools.
• Lead internal investigations of suspected or confirmed fraud incidents (internal & external).
• Maintain a fraud incident register and support disciplinary actions where appropriate.
• Work closely with AML/CFT, Compliance, IT Security, Legal, Operations & Internal Audit on fraud-related matters. Report fraud cases and trends to the Head of Risk & Compliance, Management Committees, and the Board (where required).
• Develop and implement employee Code of Conduct initiatives regarding fraud, ethics, and conflict of interest.

Skills

Analytical skills

Investigative skills

Problem solving

SBP regulations

Data analytics

Education

16 years education

Bachelor's degree in Business Administration/Finance/Accounting

Job description

Company Overview

Our client, a Karachi-based, State Bank of Pakistan (SBP) regulated Electronic Money Institution (EMI), seeks to appoint an experienced professional for the following role:

MANAGER - FRAUD RISK MANAGEMENT UNIT (FRMU)

Job Role

The individual is responsible for designing, implementing, and maintaining a robust fraud risk prevention and detection framework across all business functions of the IME—including digital platforms, remittance transactions, foreign exchange operations, agent network, customer onboarding channels, and internal processes. The unit ensures that the company remains protected from financial fraud, internal misconduct, cyber-enabled crimes, identity theft, and payment-related malicious activities.

Key Responsibilities

• Establish and maintain fraud risk policies, procedures, controls, and Standard Operating Procedures (SOPs).
• Develop and implement a comprehensive Fraud Risk Management Framework (FRMF) aligned with SBP, FMU, FATF guidelines and global best practices.
• Design and implement preventive risk controls for digital onboarding, KYC, remittances, agent operations, and internal workflows.
• Coordinate with Product & IT teams to embed fraud-resilient design into new digital platforms, APIs, integrations, and customer journeys. Develop fraud risk rules, thresholds, and controls in monitoring systems, including real-time alerts and scenario-based triggers.
• Utilize data analytics, dashboards, and automated tools to identify anomalies and suspicious activities
• Perform continuous monitoring of transactions, system activities, agent behavior, and user patterns using analytics and fraud monitoring tools.
• Lead internal investigations of suspected or confirmed fraud incidents (internal & external).
• Maintain a fraud incident register and support disciplinary actions where appropriate.
• Work closely with AML/CFT, Compliance, IT Security, Legal, Operations & Internal Audit on fraud-related matters. Report fraud cases and trends to the Head of Risk & Compliance, Management Committees, and the Board (where required).
• Develop and implement employee Code of Conduct initiatives regarding fraud, ethics, and conflict of interest.

Education

• Minimum 16 years of education, preferably a Bachelor's degree in preferably in Business Administration, Finance, Accounting, or related field.

Experience

• Minimum 5 years of professional experience, preferably in a large national/multinational organization
• Experience in a bank, EMI, fintech, or regulated financial institution growth functions is preferred.

Key Requirements

• Strong analytical, investigative, and problem-solving skills
• Knowledge of digital fraud, cyber-crime patterns, payment fraud, social engineering, and identity theft
• Understanding of SBP regulatory frameworks, AML/CFT, and financial crime controls
• Hands-on experience with fraud monitoring tools, BI reporting, and data analytics tools

Age

• The candidate should preferably be not more than 35 years of age as of last date of submission of application.