Mac & Windows Desktop Support Technician

ICE Consulting; Pakistan; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A managed IT services provider in Pakistan is looking for a Desktop Technician/Junior Systems Administrator. The role involves establishing, diagnosing, and maintaining computer systems while providing tech support for clients' networks. Candidates should have at least 4 years of experience, a degree in Computer Science, and proficiency in both Windows and Mac systems. This is an exciting opportunity to join a dynamic, passionate team in a supportive environment.

Qualifications

• A minimum of 4 years of hands-on experience in a relevant position.
• Proficient in providing support for MacBook systems.
• Strong knowledge of Windows 7 and more recent versions.
• Confidence in troubleshooting a wide variety of IT issues.

Responsibilities

• Establish, diagnose, repair, maintain, and upgrade hardware and computer systems.
• Track software and equipment inventories.
• Provide tech support for clients' networks, ensuring robust network security.
• Educate employees on best practices for computer usage and maintenance.

Skills

Desktop support

Customer service

Troubleshooting IT issues

Support for MacBook systems

Windows Server

Mobile device support

Knowledge of security software

Education

Bachelor’s degree in Computer Science or related field

Tools

Symantec Antivirus

ESET Antivirus

MDM solutions (e.g., Workspace One, Mas360)

Okta

OneLogin

VERITAS Backup Executive

Job description

A managed IT services provider in Pakistan is looking for a Desktop Technician/Junior Systems Administrator. The role involves establishing, diagnosing, and maintaining computer systems while providing tech support for clients' networks. Candidates should have at least 4 years of experience, a degree in Computer Science, and proficiency in both Windows and Mac systems. This is an exciting opportunity to join a dynamic, passionate team in a supportive environment.