Lead UX Researcher - App/Web Experience Insights

Systems Limited; Punjab; On-site; PKR 1,200,000 - 1,800,000; Full time

Job summary

A leading technology company in Pakistan is seeking a UX Researcher to drive user research and insights synthesis for App/Web convergence. This role focuses on enhancing user experience through data analysis and collaboration with cross-functional teams. The ideal candidate has 4-6 years of experience in UX research, a related degree, and proficiency with research tools like Hotjar and Google Analytics. This position offers opportunities to impact design decisions significantly.

Qualifications

• 4–6 years of professional experience in UX research, usability testing, or user insights.
• Strong command of qualitative and quantitative research methodologies.
• Experience working in agile, cross-functional product teams.

Responsibilities

• Define and execute research objectives in collaboration with stakeholders.
• Identify key user segments and select appropriate research methods.
• Conduct qualitative and quantitative research across App/Web touchpoints.
• Analyze behavioral data to uncover actionable insights.
• Lead user testing sessions for prototypes and capture user feedback.

Skills

User research

Usability testing

Qualitative research methodologies

Quantitative research methodologies

Communication skills

Analytical skills

Education

Bachelor’s or Master’s degree in HCI, Psychology, Design

Tools

Hotjar

Maze

Optimal Workshop

Google Analytics

Job description

A leading technology company in Pakistan is seeking a UX Researcher to drive user research and insights synthesis for App/Web convergence. This role focuses on enhancing user experience through data analysis and collaboration with cross-functional teams. The ideal candidate has 4-6 years of experience in UX research, a related degree, and proficiency with research tools like Hotjar and Google Analytics. This position offers opportunities to impact design decisions significantly.