Key Accounts Executive

HR Ways; Karachi Division; On-site; PKR 2,000,000 - 2,750,000; Full time

Job summary

A leading recruitment firm is seeking a proactive Key Accounts Executive to support client relationships in Karachi. This role requires 1-2 years of experience in client servicing, excellent communication skills, and the ability to coordinate across teams. The ideal candidate will ensure client satisfaction and identify upselling opportunities. The position offers a hybrid work environment with competitive benefits including Provident Fund and bonuses.

Benefits

Provident Fund

OPD

Bonuses

Bi-Annual increment

Qualifications

• 1-2 years of experience in client servicing or account management.
• Excellent communication and interpersonal skills.
• High attention to detail and client satisfaction.

Responsibilities

• Act as the main point of contact for assigned clients.
• Build and maintain strong client relationships.
• Collaborate with internal departments to meet client needs.

Skills

Client servicing

Communication

Multi-tasking

Problem-solving

Education

Bachelor's degree in Business Administration, Marketing, HR, or related field

Job description

About Our Client:

HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent.

What We're Looking For:

We are looking for a proactive and detail-oriented Key Accounts Executive to support and grow relationships with our existing clients. The ideal candidate will have strong communication skills, a client-first mindset, and the ability to coordinate across departments to ensure smooth delivery and client satisfaction.

Key Responsibilities:

• Act as the main point of contact for assigned clients, ensuring timely communication and support.
• Build and maintain strong, long-term client relationships through regular follow-ups and check-ins.
• Collaborate with internal departments (recruitment, marketing, operations, etc.) to ensure client needs are met effectively.
• Identify opportunities for upselling and cross-selling by understanding client requirements and new openings.
• Follow up with recurring clients to secure new position requirements and maintain consistent business.
• Track account performance and share feedback or insights to improve service quality.
• Assist in resolving client concerns promptly and professionally.
• Maintain accurate client records, reports, and documentation.

Requirements:

• 1-2 years of experience in client servicing, account management, or business coordination.
• Excellent communication and interpersonal skills.
• Strong ability to multi-task and coordinate with multiple teams.
• High attention to detail and commitment to client satisfaction.
• Proactive attitude with problem-solving skills.
• Bachelors degree in Business Administration, Marketing, HR, or related field (preferred).

Preferred Skills:

• Experience working in a recruitment or HR services environment (a plus).
• Basic understanding of sales pipelines, CRM tools, or account management workflows.
• Comfortable working in a fast-paced, client-focused environment.

Other Details:

Work Mode: Hybrid, Karachi

Experience:1-2years

Days: Monday to Friday

Timing: 9AM-5PM

Benefits:

• Provident Fund
• OPD
• Bonuses
• Bi-Annual increment

About HR Ways:

HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our WhatsApp Channel https://shorturl.at/983azto stay updated or visit www.hrways.co to know more.