IT Service Desk Exec - 24/7 Network & Security Support

Horizon Tech; Karachi Division; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A leading technology firm in Karachi is seeking an experienced IT Service Desk Executive to manage the IT infrastructure. Responsibilities include providing user support, managing networks, and staying updated with security developments. Candidates should have 3-5 years of IT support experience and flexibility for rotational shifts. This role offers a dynamic work environment with growth opportunities.

Qualifications

• Minimum of 3 to 5 years of experience in IT Support.
• Strong knowledge of managing complex IT environments.
• Understanding of network protocols, hardware, and storage.

Responsibilities

• Manage and maintain end-user devices, servers, network, and IT infrastructure.
• Provide technical support, troubleshooting hardware and software issues.
• Communicate with internet providers for stable internet connections.
• Administer and troubleshoot Active Directory and telephony systems.

Skills

IT Support experience

Knowledge of IT infrastructure

Network security concepts

Experience with network hardware

Linux operating systems

Flexibility in work shifts

Job description

A leading technology firm in Karachi is seeking an experienced IT Service Desk Executive to manage the IT infrastructure. Responsibilities include providing user support, managing networks, and staying updated with security developments. Candidates should have 3-5 years of IT support experience and flexibility for rotational shifts. This role offers a dynamic work environment with growth opportunities.