IT/Application/System Support

Internetwork Expert; Lahore; On-site; PKR 2,000,000 - 2,750,000; Full time

Job summary

A technology service provider in Lahore is seeking a motivated Field Engineer to provide on-site technical support to clients. The ideal candidate will be detail-oriented, possess problem-solving skills, and be open to collaborating with teams. Responsibilities include troubleshooting software and hardware systems and training customers. This is an excellent opportunity for recent graduates to gain professional experience in a supportive environment.

Qualifications

• Experience in information technology is preferred.
• Open to individuals from all educational backgrounds.
• Good communication skills and a willingness to learn.

Responsibilities

• Provide on-site technical support to customers.
• Install, troubleshoot, and maintain hardware and software systems.
• Analyze, diagnose, and resolve technical issues.

Skills

Technical support

Problem-solving

Communication skills

Basic computer literacy

Job description

Inbox Business Technologies is seeking a Field Engineer to join our team. As a Field Engineer, you will be responsible for on-site support for our clients. You will be working with a diverse range of customers, providing technical support and solving problems on-site. The ideal candidate has experience in information technology and is highly motivated, detail-oriented, and enjoys working with customers.

Responsibilities

• Provide on-site technical support to customers in a timely and professional manner
• Install, troubleshoot, and maintain hardware and software systems
• Analyze, diagnose, and resolve technical issues
• Train and educate customers on software and hardware systems
• Collaborate with colleagues to improve processes and resolve complex problems
• Manage customer expectations by providing regular updates and communicating effectively

• Open to individuals from all educational backgrounds, including students and recent graduates
• Strong interest in gaining experience in a professional setting
• Good communication skills and a willingness to learn
• A team-oriented mindset and ability to collaborate effectively
• Positive attitude and eagerness to engage in various activities
• Basic computer literacy and familiarity with Microsoft Office tools is a plus