ISO 9001 Quality Management Officer

Translation Empire; Rawalpindi Cantonment; On-site; PKR 800,000 - 1,200,000; Full time

Job summary

A leading company in the translation industry is seeking a Quality Manager to develop and maintain their ISO 9001 Quality Management System. The ideal candidate will have over 2 years of experience in quality management, a Bachelor's degree, and strong analytical skills. This full-time position requires a detail-oriented individual capable of driving continuous improvement and ensuring compliance with quality standards. The role is office-based in Bahria Town, Rawalpindi.

Qualifications

• 2+ years of proven experience in quality management or a related role.
• Certification in Quality Management (e.g., Certified Quality Manager, ISO 9001 Lead Auditor) is highly desirable.
• Proven experience in implementing and maintaining ISO 9001 Quality Management Systems.

Responsibilities

• Develop and maintain the ISO 9001 Quality Management System.
• Lead internal audits and collaborate with departments to rectify non-conformities.
• Drive a culture of continuous improvement and monitor KPIs.

Skills

Analytical skills

Problem-solving

Communication

Interpersonal skills

Detail-oriented

Education

Bachelor's degree in quality management or Business Administration

Job description

Key Responsibilities:

· Development of the organizational quality management system as per ISO 9001 requirements.

· Review and update quality policies, procedures, and documentation in alignment with ISO 9001 standards

· Lead the implementation and maintenance of the ISO 9001 Quality Management System.

· Oversee the design and execution of quality control processes, ensuring operations/service consistency and adherence to established quality benchmarks.

· Develop and monitor key performance indicators (KPIs) related to quality and report findings to management.

· Drive a culture of continuous improvement within the organization, identifying opportunities for process enhancements and efficiency gains.

· Propose and implement improvements based on data analysis and trends.

· Plan and conduct regular internal audits to assess compliance with ISO 9001 standards.

· Collaborate with department heads to address and rectify non-conformities identified during audits.

· Work with relevant departments to update and revise documents as needed.

· Coordinate external audits by certification bodies and regulatory agencies.

· Ensure the organization's readiness for external assessments and certifications.

Qualification and Experience:

· 2+ years of proven experience in quality management or a related role.

· Bachelor's degree in quality management, Business Administration, or a related field.

· Certification in Quality Management (e.g., Certified Quality Manager, ISO 9001 Lead Auditor) is highly desirable.

· Proven experience in implementing and maintaining ISO 9001 Quality Management Systems.

· Strong understanding of quality principles, processes, and methodologies.

· Excellent communication and interpersonal skills.

· Detail-oriented with strong analytical and problem-solving abilities.

· Ability to work collaboratively and influence cross-functional teams.

Work mode:

Work from Office.

Shift Time:

12pm-9pm(UK Time 8am to 5pm)

Location:

Bahria Town Ph 7 Office.

Salary:

Market Competitive.

Job Type: Full-time

Ability to Commute:

• Rawalpindi (Required)

Ability to Relocate:

• Rawalpindi: Relocate before starting work (Required)