Infrastructure Engineering Senior Advisor HIH – Evernorth

Cigna; Hyderabad City Taluka; On-site; PKR 2,000,000 - 2,750,000; Full time

Job summary

A leading health services company is looking for an experienced Infrastructure Engineering Senior Advisor in Hyderabad. The ideal candidate will have extensive knowledge and experience in z/OS systems programming and strong troubleshooting abilities. This role includes installing and maintaining critical systems and providing on-call technical support. If you're looking for an opportunity to make a significant impact in health services, we invite you to apply.

Qualifications

• 13-16 years of experience in the Data Engineering field required.
• Strong understanding & experience with z/OS and Program Products.
• Knowledge of NetView, GDPS, and TCP/IP configurations a plus.

Responsibilities

• Install, customize, support and maintain z/OS and related products.
• Lead the diagnosis of issues & solve problems that arise with software/hardware.
• Provide 24x7 rotational on-call technical support.

Skills

Self-Starter

Strong interpersonal skills

Effective oral and written communication

Exceptional organizational skills

Problem-solving abilities

Education

Bachelor of Science in Computer Science

Tools

Broadcom ESP

SMP/E

IPCS

Tivoli-Monitoring

Microsoft Office products

Job description

Position Overview

Job Title

Infrastructure Engineering Senior Advisor

Job Overview

Highly skilled z/OS Systems programmer, highly skilled at z/OS internals, able to debug system and application dumps using IPCS and Abend-aid tools. Must be expert at SMP/E product installs. Must have strong Broadcom ESP Installation and Product Maintenance experience.

This position requires configuration changes using Service Now to take place during our Change Windows. Occasional night shift work for these changes is required.

Responsibilities

• Install, customize, support and maintain z/OS and related products.
• Install, administer and maintain IBM and third party products.
• Train and guide junior staff members.
• Maintain current documentation related to each OEM software product.
• Work with vendors for system support and problem resolution.
• Lead the diagnosis of issues & solve problems that arise with software/hardware.
• Maintain and support established Disaster Recovery plans and exercises.
• Work with infrastructure teams to create and maintain standards.
• Provide 24x7 rotational on-call technical support.
• Maintained baseline operations for the z/OS test and production environments.
• Provided Technical Support for both systems and applications teams.
• Able to resolve highly complex or critical incidents within the z/OS environment.
• Provide project consultation to business application teams.
• Able to work off hours as needed to support product maintenance & installations.
• Install/customize and maintain GDPS elements within the environment.

Education

Bachelor of Science in Computer Science, or 5+ years of professional experience in the field.

Experience

• 13-16 years of experience in the Data Engineering field required.
• Self-Starter and Self-motivated.
• Strong interpersonal, collaboration and team skills.
• Effective oral and written communication.
• Strong understanding & experience with z/OS and Program Products.
• Strong Broadcom and BMC/Compuware product knowledge and experience.
• JCL, JES2, SMP/E, VSAM, Catalog management, Mainframe communications, RACF.
• Exceptional organizational skills and attention to detail.
• Ability to collaborate with different roles/teams to achieve common goals.
• Knowledge of NetView, GDPS, Supersession, VTAM and TCPIP configurations a plus.

Technical Skills

• Operating Systems / Subsystems / Environments: z/OS, TSO/ISPF, DB2, UNIX Systems Services.
• Software Tools: Broadcom ESP, SMP/E, IPCS, Tivoli-Monitoring, Microsoft Office products, Omegamon.
• Languages: COBOL, Assembler, JAVA, MVS/REXX, ISPF Dialog.
• Network: TCP/IP, VTAM, LU 6.2, APPC, FTP, TN3270.

Communication Skills

Demonstrates effective communication with team members and stakeholders, ensuring clear articulation of requirements.

Innovative Thinking

Possesses a creative mindset and the capability to devise innovative solutions.

Adaptability and Independence

Adapts well within a dynamic work environment, learns rapidly, delivers solutions, and independently decomposes work into actionable tasks with minimal guidance.

Time Management

Prioritizes responsibilities efficiently and consistently meets established timelines and deadlines.

Problem-Solving Skills

Exhibits advanced problem-solving abilities and collaborates effectively with cross-functional teams to address complex challenges.

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.