Help Desk Officer

Zil Limited; Karachi Division; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A technology company is seeking an IT Help Desk Officer to assist the IT Manager with networking, system configuration, and help desk support. The ideal candidate should have a BS degree and 2–3 years of relevant experience. Strong communication skills are essential. This position is based at the Head Office in Karachi.

Qualifications

• 2–3 years of experience in a relevant field.

Responsibilities

• Assist IT Manager in networking tasks.
• Provide help desk support.
• Manage system configuration and back-ups.

Skills

Understanding of Sales and Distribution software

Excellent communication

Interpersonal skills

Ability to motivate others

Education

BS

Tools

Unilever ULTRASoft

Job description

ZIL Limited (Formerly Zulfeqar Industries) is looking for an IT Help desk Officer who will be responsible for assisting the IT Manager in networking, system configuration, help desk support, back‑ups and other duties.

Requirements & Skills

• Education: BS
• Hard Skills: Understanding of Sales and Distribution software / Unilever ULTRASoft
• Soft Skills: Excellent communication, interpersonal skills, ability to motivate others in all types of circumstances
• Experience: 2–3 years
• No. of Position: 1
• Placement: Head Office, Karachi