Head of Sales

PalmPay; Islamabad; On-site; PKR 3,500,000 - 4,500,000; Full time

Job summary

A fintech platform is seeking a Head of Sales in Pakistan to lead sales and business development efforts. The ideal candidate will have extensive experience in NBFC and digital banking, focusing on strategic market expansion and product operations. This role offers a competitive salary and the chance to play a pivotal role in PalmPay’s growth in the region.

Benefits

Competitive and market-aligned salary package

Festival bonuses and mobile/internet allowances

Professional development opportunities

Leadership role with significant growth potential

Qualifications

• 8+ years of experience in sales, business development, or product operations within fintech or digital banking.
• Demonstrated proficiency in launching NBFC or digital banking products.
• Fluency in English and Urdu.

Responsibilities

• Define and implement a comprehensive sales strategy for Pakistan.
• Build and lead a high-performing sales team.
• Oversee product operations including go-to-market planning.
• Drive agent acquisition and merchant partnerships.
• Launch targeted lifecycle campaigns to engage users.
• Work closely with cross-functional teams for operational excellence.

Skills

Sales leadership

Business development

Stakeholder management

Product operations

Data analysis

Education

Bachelor's degree in Business, Marketing, or related field

MBA preferred

Job description

About PalmPay

PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we’re building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.

Operating in Nigeria, Ghana, Tanzania, Bangladesh, and now expanding in Pakistan, PalmPay has been recognized by CNBC as one of the Top 300 Global Fintech Companies and ranked #2 overall and #1 in financial services on the Financial Times’ Africa’s Fastest Growing Companies 2025 list.

Position Overview

We are seeking a dynamic and experienced Head of Sales – Pakistan who will lead the country’s sales and business development function. Beyond traditional sales leadership, the ideal candidate will bring experience in NBFC and Digital Banking Product Operations, and take ownership of product operations alongside driving strategic business growth in a fast-paced fintech environment.

Key Responsibilities

Sales Strategy & Execution

• Define and implement a comprehensive sales strategy aligned with PalmPay’s business goals in Pakistan
• Build, lead, and scale a high-performing sales team covering B2C and B2B channels

NBFC & Digital Banking Product Operations

• Oversee end-to-end product operations including go‑to‑market planning, KPI tracking, and rollout execution
• Leverage experience in NBFC and digital banking products to align business development initiatives with product strategy

Business Development & Market Expansion

• Drive agent acquisition and merchant partnerships to boost product adoption
• Identify and capitalize on new market opportunities to accelerate customer acquisition and retention

Campaigns & Performance Management

• Launch targeted lifecycle campaigns to engage users at key stages of their journey
• Track performance through data‑driven dashboards, forecasting tools, and ROI tracking mechanisms

Cross‑Functional Collaboration

• Work closely with Product, Marketing, Finance, and Operations to ensure seamless execution and operational excellence
• Translate user and market insights into actionable product or channel refinements

Stakeholder Engagement & Reporting

• Communicate key performance metrics, strategic achievements, and challenges to leadership
• Represent PalmPay in strategic negotiations and high‑value partnerships

Required Qualifications & Experience

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred
• 8+ years of progressive experience in sales, business development, or product operations within fintech, Mobile Phone Industry, NBFC, or digital banking environments
• Demonstrated proficiency in launching and scaling NBFC or digital banking products
• Proven ability to lead high‑impact sales teams and exceed revenue targets
• Deep understanding of Pakistan’s digital payments and financial ecosystem
• Excellent leadership, communication, and stakeholder management skills
• Fluency in English and Urdu

Compensation & Benefits

• Competitive and market‑aligned salary package
• Festival bonuses and mobile/internet allowances
• Professional development and leadership opportunities
• Strategic leadership role in PalmPay’s expansion into Pakistan with significant growth potential