Head Of Collection Department - Real Estate Industry (Onsite - Karachi - PKR Salary)

HR Ways; Karachi Division; On-site; PKR 2,000,000 - 2,750,000; Full time

Job summary

A top consulting firm in real estate in Karachi is seeking a Head of Collections. This role involves planning and executing all collection activities, ensuring timely recovery of payments, and managing a team. Candidates should have 5-7 years of experience in collections, preferably in real estate, along with a bachelor's degree in finance or business administration. The position offers a competitive salary and various benefits.

Benefits

Medical

PF

Gratuity

Yearly Bonus

Leaves

Qualifications

• 5-7 years of relevant experience in collections, receivables management, or credit control.
• Experience in the real estate or development sector preferred.
• Master's degree is preferred.

Responsibilities

• Develop and implement the company’s collection strategy in line with financial goals.
• Lead the collections team to achieve recovery targets.
• Maintain professional relationships with clients for timely payments.
• Monitor and analyze collection performance through reports.

Skills

Collections management

Financial acumen

Customer relationship management

Education

Bachelor's degree in Finance, Business Administration, Accounting

Job description

About the job Head Of Collection Department - Real Estate Industry (Onsite - Karachi - PKR Salary)

Company Overview: Hiring one of our top consulting firms for Real Estate in Karachi.

Job Summary: The Head of Collections is responsible for planning, managing, and executing all collection activities for the company’s development projects. This includes overseeing receivables from clients, implementing collection strategies, ensuring timely recovery of payments, and maintaining a healthy cash flow. The role requires strong leadership, financial acumen, and customer relationship management skills to ensure smooth and efficient collection operations across all projects.

Key Responsibilities:

• Strategic & Operational Management
  • Develop and implement the company’s collection strategy in line with financial goals and project timelines.
  • Lead the collections team in achieving monthly, quarterly, and annual recovery targets.
  • Collaborate with the finance, sales, and legal departments to ensure proper coordination and payment follow-ups.
  • Monitor outstanding accounts and prioritize high-value recoveries.

• Customer Relationship & Communication
  • Maintain professional relationships with clients to ensure timely payment collection.
  • Handle escalated customer cases related to payment disputes, project delays, or contractual clarifications.
  • Communicate payment plans, schedules, and dues clearly and effectively to clients.

• Data & Reporting
  • Monitor and analyze collection performance through reports and dashboards.
  • Provide regular updates to senior management on recovery trends, risks, and key accounts.
  • Develop and maintain a database of all receivables, client payment history, and outstanding balances.

Manage and mentor the collection officers, coordinators, and recovery agents.

• Conduct regular performance reviews and training sessions to improve collection efficiency.

Set departmental KPIs and track team performance.

• Policy, Compliance & Legal Coordination
  • Ensure adherence to company policies and regulatory compliance in all collection processes.
  • Coordinate with the legal team for defaulter cases, payment disputes, and recovery through legal channels.
  • Recommend policy updates to strengthen the collection framework.

• Process Improvement
  • Identify process gaps and propose automation or system improvements for better collection tracking.

• Introduce customer-friendly payment solutions and digital payment systems

Requirements:

• 5-7 years of relevant experience in collections, receivables management, or credit control, preferably within the real estate or development sector.
• Bachelors degree in Finance, Business Administration, Accounting, or related field (Masters preferred)

Other Details:

Experience: 5 -7 years experience in Real Estate Industry.

Location: Karachi

Salary: Market Competitive

Benefits: Medical - PF - Gratuity - Yearly Bonus - Leaves etc.

Timings: 10 am to 8pm - Mon to Saturday.

About HR Ways: HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from world's biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our WhatsApp Channel https://shorturl.at/983az to stay updated or visit www.hrways.co to know more.