GRID MANAGER

Zong Business Solutions; Bahawalpur Division; On-site; PKR 2,000,000 - 2,750,000; Full time

Job summary

A telecommunications company is seeking a Grid Manager to oversee sales growth and business development in Bahawalpur Division, Pakistan. The role requires managing key performance indicators, ensuring inventory availability, enhancing customer service, and coordinating marketing activities. The ideal candidate will have a Bachelor's Degree and preferably 2-3 years of relevant experience. Strong sales knowledge, interpersonal skills, and the ability to work effectively in a team are essential.

Qualifications

• Must have a minimum of Bachelor's Degree.
• Preferably 2-3 years of experience in sales or business development.

Responsibilities

• Concentrate on revenue growth from 3G and 4G sales.
• Ensure quality of gross ads and channel expansion.
• Handle end-to-end complaint management and customer experience.
• Coordinate trade marketing activities for brand visibility.
• Identify untapped areas in the territory and guide teams.
• Ensure staff and retailers are trained on product knowledge.

Skills

Integrity

Teamwork

Adaptability

Sales Knowledge

Business Acumen

Interpersonal Skills

Negotiation Skill

Time Management

Good Presentation Skills

Education

Bachelor's Degree

Job description

Job Purpose

Grid Manager will be responsible for all major KPIs of Sales, Revenue, Business Development, Mobile Broadband, Trade Visibility, Channel Universe Development, and Cell site utilization in that particular Grid.

Job Responsibilities

• Sales: Concentrate on revenue growth from 3G and 4G sales, including handset sales, by deploying new smartphone shops and enhancing the quality of existing retailers/smartphone shops.
• Ensure quality of gross ads, 3G/4G gross adds, and Channel Expansion (SIM Selling, ML, VAS, MNP, MBB, ECATs, Postpaid) by identification of high‑potential areas within the grid.
• Ensure that timely purchase orders are placed by franchisees to ensure the availability of stock at all times.
• Customer Services: Handle end‑to‑end complaint management, CSI monitoring, quality assurance, and customer experience management at the franchise.
• Visibility: Coordinate trade marketing activities regarding brand visibility, BTL activities, trade promotions, market splash, company product visibility, channel awareness, business development, and special events in the territory.
• Planning: Identify untapped areas in the assigned territory and guide teams to increase retail penetration.
• Guide BDOs in planning sales routes. Prepare and submit sales forecast for SIMs, scratch cards, mini load & recharge on a daily/weekly/monthly basis for effective sales planning.
• Plan with the Regional Sales Head localized sales promos in areas of low sales performance and low network utilization.
• Team Management & Supervision: Ensure that staff and retailers are fully trained and equipped with company product knowledge.
• Make periodic visits to the market and ensure stock availability in the entire territory.
• Ensure that the channel partners stay abreast with all the developments in terms of SOPs, discipline, targets, and trade promotions.
• Merchandising: Responsible for the availability of POS material at the outlets.
• Business Development: Coordinate with the Marketing and Channel teams regarding BTL activities, trade promotions, business development, and special events in the grid.

Eligibility Criteria (Education, Knowledge, Experience and Skills)

Education:

• Must have a minimum of Bachelor's Degree

Work Experience

• Preferably 2-3 Years

Skills – Generic

• Integrity
• Teamwork
• Adaptability

Skills – Job Specific

• Sales Knowledge
• Business Acumen
• Interpersonal Skills
• Negotiation Skill
• Time ManagementGood Presentation Skills
• Interpersonal & Negotiation Skills

Special Requirement

The Resident of Rahim yar khan district will be preferred. Others: