Fronter, Lead Qualifier, CSR

On It Communications; Islamabad Capital Territory; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A customer service firm in Rawalpindi is looking for a dedicated Call Center Agent. The role includes handling outbound calls and documenting customer interactions. Ideal candidates have excellent spoken English and strong communication skills. The position offers a competitive salary, growth opportunities, and a supportive work environment. Please apply via WhatsApp or email your resume and cover letter.

Benefits

Competitive salary and benefits package

Opportunities for growth and development

Supportive and collaborative work environment

Accommodation

Incentive Bonus

Leaves

Sports and Entertainment

Qualifications

• Ability to work in a night shift environment.
• Prior call center experience preferred but not mandatory.
• Dedication to providing top-notch customer service.

Responsibilities

• Handling outbound calls.
• Accurately documenting customer interactions.
• Working collaboratively with team members.

Skills

Excellent spoken English proficiency

Strong communication skills

Problem-solving abilities

Analytical abilities

Job description

Overview

We are seeking a dedicated and hardworking Call Center Agent to join our team. Prior experience in call center campaigns is a plus but not mandatory.

Responsibilities

• Handling Outbound calls.
• Accurately documenting customer interactions and updating relevant systems
• Adhering to strict quality standards and performance metrics
• Working collaboratively with team members to achieve departmental goals

Qualifications

• Excellent spoken English proficiency is a MUST
• Ability to work in a night shift environment
• Prior call center experience preferred but not mandatory.
• Strong communication and interpersonal skills
• Problem-solving and analytical abilities
• Dedication to providing top-notch customer service.

Benefits

• Competitive salary and benefits package
• Opportunities for growth and development
• Supportive and collaborative work environment

If you are a highly motivated individual with a passion to grow and have a strong command of English language, we encourage you to apply.

Please submit your resume and a cover letter to the give number via WhatsApp [phone]

or email at:

Location: Gulraiz Phase 2, Rawalpindi

Job Type: Full-time

Ability to commute/relocate:

Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)

Language:

English (Preferred)

Location:

Rawalpindi (Preferred)

Work Location: Gulraiz phase 2 rawalpindi

Job Specification

Ability to commute/relocate:

Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)

Job Rewards and Benefits

Accomodation,Communication,Incentive Bonus,Leaves,Sports and Entertainment