Front Desk Officer

Cosmic Institute; Multan; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A technology organization in Multan is seeking a Front Desk Officer for an office-based, full-time position. The ideal candidate will manage visitor interactions, answer calls, keep the front desk organized, and assist with scheduling and travel arrangements. Strong customer service and organizational skills are essential for this role.

Qualifications

• Experience in customer service or administrative roles is preferred.
• Proficient in handling phone systems and managing visitor logs.
• Ability to multitask and maintain a professional demeanor.

Responsibilities

• Greet and welcome visitors, guests, and clients professionally.
• Answer and redirect phone calls to appropriate staff members.
• Schedule appointments and manage conference room reservations.

Skills

Customer service

Communication skills

Time management

Organization

Job description

We are looking for a Front Desk Officer to join our friendly and talented Technology team.

Office-Based Full-time Job from 9am to 5 pm (Mon-Saturday) NO REMOTE OPTION IS AVAILABLE. The office is in Bosan Road, Multan.

A Front Desk Officer, also known as a Front Desk Receptionist or Administrative Assistant, typically involves various administrative and customer service tasks aimed at ensuring smooth operations and providing a positive experience for visitors and guests.

Requirements & Skills

• Greet and welcome visitors, guests, and clients in a professional and friendly manner.
• Answer phone calls, take messages, and redirect calls to appropriate staff members.
• Manage inquiries via email, phone, or in-person and provide accurate information or assistance as needed.
• Maintain a tidy and organized front desk area, including keeping track of visitor logs, packages, and deliveries.
• Schedule appointments, meetings, and conference room reservations for staff members.
• Coordinate travel arrangements, including booking flights, hotels, and transportation when necessary.
• Manage office supplies inventory and place orders as needed to ensure adequate stock levels.
• Act as the first point of contact for customer inquiries and requests, providing exceptional customer service.
• Liaise with other departments within the organization to facilitate communication and collaboration.
• Relay messages, instructions, or updates to relevant staff members in a timely manner.
• Communicate any relevant information or updates to visitors, guests, or clients upon their arrival.
• Respond to emergencies or security incidents by following established protocols and notifying appropriate personnel.