Front Desk Officer

Premio Travel & Tours; Lahore; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A travel agency is looking for a Front Desk Officer to manage client interactions and ensure exceptional service. Key responsibilities include greeting clients, addressing inquiries, and providing travel advice. Ideal candidates should have strong communication skills and a pleasant personality. Fresh graduates with exceptional skills are encouraged to apply.

Qualifications

• Fresh Graduates will be considered with exceptional skills.
• Strong management of client relationships.
• Ability to provide travel advice and research.

Responsibilities

• Greet and welcome clients at the front desk.
• Answer questions and address complaints.
• Research and explore travel destination options.
• Book tickets, reserve accommodation, organize transportation.

Skills

Excellent Communication Skills

Fluency in English

Strong Leadership Skills

Education

Intermediate - Bachelor’s

Job description

Premio Travels is open to hire a "Front Desk Officer" to lead its Human Resources department. The successful candidate must have strong leadership skills, result-oriented and manage relationship within the company.

Job Specification

Job Responsibilities:

• Greetings and welcoming desks as they approach the front desk.
• Answering questions and addressing complaints.
• Providing advice visas or passports.
• Research, explore and study different travel destination options.
• Research destination and travel prices, customs weather conditions, reviews etc.
• Suggest suitable travel options that the best suite clients needs.
• Books tickets, reserve accommodation, organize rental transportation.
• Inform clients and provide useful travel material such as guides, maps and event programs.
• Collects deposits and balance.
• Keep learning about latest industry trends.
• Build and maintain relationships with clients.

Requirements:

• Intermediate - Bachelor’s
• Fresh Graduates would also be considered with exceptional skills.
• Excellent Communication Skills, Pleasant Personality, Should be fluent in English