Front Desk & Guest Services Specialist

Zameen Media Pvt. Ltd.; Lahore; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A leading media company in Lahore is seeking a Front Desk Officer to be the first point of contact for visitors and clients. The ideal candidate should possess a warm personality and excellent communication skills, with a background in hospitality to ensure a professional front-office experience. Responsibilities include greeting visitors, handling inquiries, and supporting administrative tasks in a dynamic environment.

Qualifications

• Communication skills to interact with clients and visitors effectively.
• Customer service mindset to create a welcoming atmosphere.
• Prior experience in hospitality or customer-facing roles preferred.

Responsibilities

• Greet and assist visitors in a friendly and professional manner.
• Handle incoming calls, inquiries, and correspondence efficiently.
• Maintain the reception area’s appearance and manage front-desk supplies.
• Coordinate with internal departments for appointments and meetings.
• Support administrative and clerical tasks as required.

Skills

Strong communication

Interpersonal skills

Customer service orientation

Education

Minimum FA / Intermediate qualification

Diploma in Hospitality Management

Job description

A leading media company in Lahore is seeking a Front Desk Officer to be the first point of contact for visitors and clients. The ideal candidate should possess a warm personality and excellent communication skills, with a background in hospitality to ensure a professional front-office experience. Responsibilities include greeting visitors, handling inquiries, and supporting administrative tasks in a dynamic environment.