Financial Counsellor

Hopeghospital; Karachi Division; On-site; PKR 391,000 - 725,000; Full time

Job summary

Memon Medical Institute Hospital in Karachi is seeking Financial Counsellors to guide patients through treatment costs, insurance coverage, billing procedures, and payment arrangements. The role includes counseling patients on payment plans, coordinating with billing and insurance teams, and preparing accurate financial documentation.

Ideal candidates will have experience in hospital billing, strong communication skills, and the ability to maintain confidentiality while ensuring compliance with

Qualifications

• Experience with hospital billing and insurance processing.
• Strong patient counselling and communication abilities.
• Empathy, discretion and conflict-resolution skills.
• Knowledge of healthcare financial assistance procedures.

Responsibilities

• Explain treatment estimates and hospital charges.
• Verify insurance eligibility and coverage details.
• Counsel patients on available payment plans.
• Coordinate billing, admissions and insurance teams.
• Prepare accurate patient financial documentation.
• Resolve billing disputes and payment queries.
• Monitor outstanding balances and payment settlements.
• Maintain patient confidentiality and financial compliance.

Skills

Hospital billing and insurance

Counselling and communication

Empathy and discretion

Healthcare financial procedures

Tools

Excel

Hospital software

Job description

Financial Counsellors at Memon Medical Institute Hospital guide patients through treatment costs, insurance coverage, billing procedures, payment arrangements, financial assistance, and accurate hospital account management.

Responsibilities

• Explain treatment estimates and hospital charges.
• Verify insurance eligibility and coverage details.
• Counsel patients on available payment plans.
• Coordinate billing, admissions, and insurance teams.
• Prepare accurate patient financial documentation.
• Resolve billing disputes and payment queries.
• Monitor outstanding balances and payment settlements.
• Maintain patient confidentiality and financial compliance.

Required Skills

• Hospital billing and insurance processing knowledge.
• Strong patient counselling and communication abilities.
• Proficiency in Excel and hospital software.
• Accurate financial documentation and reconciliation skills.
• Empathy, discretion, and conflict resolution skills.
• Knowledge of healthcare financial assistance procedures.

Note: Salary depends on experience, skills, location, and is paid in local currency.