Expert Prepaid Segment

PMCL-JAZZ; Pakistan; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A leading telecommunications company in Pakistan is seeking an Expert for their Prepaid Segment. This role involves developing strategies for revenue enhancement, managing customer lifecycles, and collaborating with various teams to drive engagement and address internal KPIs. Candidates should have a business degree and at least 5 years of relevant experience. Proficiency in data analysis tools and strong interpersonal skills are required for this transformative position.

Qualifications

• 5 years of experience in a similar role.
• Ability to envision a personalized portfolio.

Responsibilities

• Work with Head of Prepaid Segment for strategy development.
• Increase product and campaign engagement.
• Monitor internal KPIs and identify gaps.
• Review post product change impact.
• Act as a bridge between teams.
• Build strong relationships with other teams.

Skills

Understanding of CMS

BI Tools knowledge

Microsoft Excel proficiency

Microsoft PowerPoint proficiency

Power BI / Tableau skills

Analytical abilities

Interpersonal skills

Communication skills

Education

Business graduate from a recognized institute

Job description

Grade Level: L2/L3 Location: Islamabad

Last date to apply: 20th November, 2025

What is Expert Prepaid Segment?

The ideal candidate will play a leading role in prepaid segment’s base management by devising and implementing strategy for sub-segment’s life cycle and revenue enhancement to sustain voice business and grow the data business along‑with growth in Multiplay segment. The candidate should have sound analytical skills, experience in customer lifecycle management, ability to envision a personalized portfolio as well as contextual marketing use cases, and great at stakeholders’ management.

The team you will join is part of the Jazz Consumer Growth Division and you will be part of 5‑member sub‑team reporting to the Head of Prepaid Segment and Micro Lending.

What does Expert Prepaid Segment do?

• Work with Head of Prepaid Segment for development of Value led growth strategy in line with business objectives
• Increase product and campaign engagement leading to increase in ARPU, increase activity levels of subscribers, management of churn and enhanced revenue
• Monitor internals KPI’s including subscribers, traffic, revenue etc., and identify gaps for new initiatives
• Review post product change impact for all engagement initiatives and propose optimal way forward
• Act as a bridge between Prepaid segment team and CVM team for implementation of the base management strategy
• Build strong relationships with other teams: CVM, Pricing, Finance, Product development, Regional & CC Teams to ensure operational excellence in executing overall strategy

Why Join Jazz?

Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across‑the‑board customer‑obsession. As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 75 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.

What are we looking for and what does it require to be Expert Prepaid Segment?

Experience and Educational Requirements

• Business graduate from a recognized institute with 5 years of experience in a similar role

Soft skills and technical skills required

• Understand CMS, BI Tools, and data science capabilities
• Microsoft Office is an absolute requirement; the candidate must be extremely proficient with Excel and PowerPoint.
• Good to have Power BI / Tableau skills
• Have sound analytical abilities, problem identification, and resolution skills, and creative/consumer insights abilities.
• Have strong interpersonal and communication skills to motivate and work closely with a diverse, cross‑functional team of professionals