Executive Coordinator & Virtual Front Desk (US Hours)

Mava Technologies Pvt ltd; Islamabad Capital Territory; Remote; PKR 1,400,000 - 2,000,000; Full time

Job summary

A healthcare technology company is seeking a motivated Executive Coordinator/Virtual Front Desk to support its Behavioral Health clinic in the USA. The role involves answering calls, scheduling appointments, coordinating with providers, and managing patient information. Candidates should have a bachelor's degree, excellent communication skills, and experience in customer support. This position requires working in US hours (6pm to 3am PST).

Qualifications

• Excellent communication and interpersonal skills required.
• English communication proficiency (preferably North American accent).
• Knowledge of the US healthcare industry is a plus.
• 2 to 3 years of experience in customer support is a plus.
• Ability to work independently and in a team.

Responsibilities

• Answer inbound calls and schedule appointments for new patients.
• Update and maintain patient records.
• Coordinate with doctors' offices in the USA.
• Gather patient information accurately.
• Identify and respond to patients' needs courteously.

Skills

Communication Skills

Interpersonal Skills

Attention to Detail

Education

Minimum Bachelor in any domain

Job description

A healthcare technology company is seeking a motivated Executive Coordinator/Virtual Front Desk to support its Behavioral Health clinic in the USA. The role involves answering calls, scheduling appointments, coordinating with providers, and managing patient information. Candidates should have a bachelor's degree, excellent communication skills, and experience in customer support. This position requires working in US hours (6pm to 3am PST).