Employment Law Client Intake & Paralegal Executive

31 Green Limited; Pakistan; Remote; PKR 11,005,000 - 17,608,000; Full time

Job summary

31 Green Limited is seeking an experienced Employment Law Client Intake & Paralegal Executive to support a growing UK-based practice. The role combines new client intake, lead conversion, client communication and paralegal support.

You will speak with prospective clients, triage enquiries, explain fixed-fee options and assist with onboarding, settlements and tribunal matter prep in a remote, English-speaking environment.

Qualifications

• Experience with UK Employment Law is required or strongly preferred.
• Experience as a Paralegal, Legal Assistant, Employment Adviser, or CILEX professional is desirable.
• Excellent spoken and written English is essential.
• Strong client communication and telephone skills are required.
• Ability to work independently in a remote environment.
• Good organisational and time-management skills are necessary.
• Client intake or lead-conversion experience is highly desirable.

Responsibilities

• Review, prioritise and follow up on new client enquiries.
• Speak with prospective clients to understand their employment-related issues.
• Triage enquiries and identify matters requiring solicitor input.
• Explain relevant services and fixed-fee options to prospective clients.
• Manage client follow-ups and support conversion of enquiries into instructions.
• Assist with onboarding, payment and solicitor allocation.
• Maintain accurate records of enquiries and client communications.
• Support solicitors with case documents, chronologies and research.
• Assist with settlement agreements and Employment Tribunal matter prep.

Skills

UK Employment Law

Paralegal experience

Client intake

Lead conversion

English communication

Remote work

Education

CILEX qualification

Job description

Employment Law Client Intake & Paralegal Executive

Role Summary

We are looking for an experienced Employment Law Client Intake & Paralegal Executive to support a growing UK-based employment law practice. The role combines new client intake, lead conversion, client communication and employment law paralegal support.

Key Responsibilities

• l Review, prioritise and follow up on new client enquiries.
• l Speak with prospective clients to understand their employment-related issues.
• l Triage enquiries and identify matters requiring solicitor input.
• l Explain relevant services and fixed-fee options to prospective clients.
• l Manage client follow-ups and support conversion of suitable enquiries into instructions.
• l Assist with onboarding, payment and solicitor allocation.
• l Maintain accurate records of enquiries and client communications.
• l Support solicitors with case documents, chronologies, legal research and correspondence.
• l Assist with settlement agreements, Employment Tribunal matters and general employment law casework.

Requirements

• l Previous experience or strong knowledge of UK Employment Law.
• l Experience as a Paralegal, Legal Assistant, Employment Adviser, CILEX professional, Solicitor or similar.
• l Excellent spoken and written English.
• l Strong client communication and telephone skills.
• l Excellent organisation, follow-up and time-management skills.
• l Ability to work independently in a remote environment.
• l Strong commercial judgment and ability to identify when matters require escalation.
• l Client intake, legal business development or lead-conversion experience is highly desirable.
• l Solicitor qualification is not required