DC Specialist

Delivery Hero; Karachi Division; On-site; PKR 1,000,000 - 1,800,000; Full time

Job summary

foodpanda, part of the Delivery Hero Group, seeks a Warehouse Operations Supervisor to manage daily warehouse routines, inbound receiving, stock transfers, and inventory integrity at our Karachi site. You will lead supervisors and floor staff, ensuring accuracy and timely dispatch in a high-volume environment.

You will own cycle counts, enforce Location Based Inventory, and coordinate with commercial teams to minimize shrinkage while delivering KPI-driven results. On-site work is required.

Qualifications

• Bachelor's degree in supply chain, logistics, business or related field.
• 2+ years in warehouse, distribution or inventory operations.
• Proven track record in inventory accuracy and shrinkage control.
• Strong working knowledge of Excel or Google Sheets for KPI tracking and reporting.
• Discipline to follow a fixed daily routine and sound judgment.
• Willingness to work on-site in a high-volume, time-sensitive environment.

Responsibilities

• Run a fixed daily rhythm covering floor walk, shift huddle, KPI review, receiving oversight and end-of-day handover.
• Oversee inbound receiving, putaway, picking, QC and dispatch to reach dark stores on time and in full.
• Escalate issues the same day to DC Lead to avoid build-up.
• Ensure every requested quantity is sent against its Store Transfer reference and STs are completed.
• Maintain zero cancelled and reverse STs by clearing pending and aging STs.
• Own the monthly cycle count of all SKUs with minimal discrepancy and enforce LBI.
• Share SKUs expiring within 60 days with the commercial team for discounts to reduce shrinkage.
• Ensure QC checks are logged on every dispatch and resolve quantity mismatches with invoices.

Skills

Inventory accuracy

Cycle counts

Team leadership

KPI reporting

On-site readiness

Education

Bachelor's degree in supply chain, logistics, business or related field

Tools

Excel

Google Sheets

Job description

Job Description:

Company Description

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Daily operations

• Run a fixed daily rhythm covering floor walk, shift huddle, KPI review, receiving oversight, dispatch supervision and end-of-day handover.

• Oversee inbound receiving, putaway, picking, QC and dispatch so stock reaches dark stores on time and in full.

• Escalate issues the same day to the Distribution Center Lead instead of letting them accumulate.

Store transfers and fill rate

• Ensure every requested quantity is sent against its Store Transfer (ST) reference and every ST is completed.

• Keep cancelled and reverse STs at zero by clearing pending and aging STs before they become cancellations.

• Check the running fill rate through the day and intervene early if it is trending below target.

Inventory integrity

• Own the monthly cycle count of all SKUs, split into a daily count plan with minimal discrepancy.

• Personally review and approve every cycle count adjustment, so you know about each one.

• Enforce Location Based Inventory (LBI) so pickers always know where a product is, with full compliance.

• Share the list of SKUs expiring within 60 days with the commercial team in the first week of each month, so discounts can reduce shrinkage.

Quality, invoices and reporting

• Ensure QC checks are logged on every dispatch.

• Resolve quantity mismatches and upload invoices to the shared drive daily before 8 PM.

• Send a daily end-of-day KPI report and a monthly scorecard to the Distribution Center Lead.

People

• Lead, coach and set standards for supervisors and floor staff, including attendance, shift planning and training of new joiners.

• Build competence in each role at the DC, from supervisors to the inventory team.

Qualifications

• Bachelor's degree in supply chain, logistics, business or a related field.

• 2+ years in warehouse, distribution or inventory operations, including 2+ years managing supervisors and large floor teams.

• Proven track record in inventory accuracy: cycle counts, discrepancy investigation and shrinkage control.

• Strong working knowledge of Excel or Google Sheets for daily KPI tracking and reporting.

• Discipline to follow a fixed daily routine, with sound judgment on when to escape.

• Willingness to work on-site in a high-volume, time-sensitive environment, including peak days.

Requirements: