Customer Support Executive - Chat Based

Far East E-commerce; Lahore; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A leading company in the Consumer Services industry is seeking both male and female candidates for a chat work role in Lahore. You will engage with customers via WhatsApp, addressing inquiries and providing assistance. The ideal candidates possess strong communication skills in English and are eager to learn. If you can work independently and collaboratively, we want to hear from you.

Qualifications

• Must have strong communication skills in English.
• Basic computer skills and typing ability needed.
• Capable of working both independently and in a team.

Responsibilities

• Engage with customers via WhatsApp chat to address inquiries.
• Maintain records of customer interactions and feedback.
• Collaborate with team members for a seamless customer experience.

Skills

Strong communication skills in English

Basic computer and typing skills

Ability to work independently

Good problem-solving abilities

Job description

Join Far East E-commerce, a leading company in the Consumer Services industry in Lahore. We are seeking Male & Female for a chat work role, offering simple and easy tasks with no complex work involved. If you have excellent communication skills in English and a willingness to learn, we want to hear from you!

Responsibilities

• Engage with customers via WhatsApp chat to address inquiries and provide assistance.
• Maintain records of customer interactions and feedback.
• Collaborate with team members to ensure a seamless customer experience.
• Perform simple tasks as assigned while meeting set targets.

Requirements & Skills

• Strong communication skills in English.
• Basic computer and typing skills.
• Ability to work independently and as part of a team.
• Good problem-solving abilities.