Customer Success Pro — Proactive Support & Insights

Vyro; Islamabad; On-site; PKR 5,652,000 - 8,480,000; Full time

Job summary

A customer support company in Islamabad is seeking a Customer Support professional to engage proactively with customers and analyze feedback. The role involves effective communication, problem-solving, and teamwork. Candidates should have a Bachelor's degree in a relevant field and experience with tools like Photoshop and Canva. Fresh graduates are welcome to apply, and the role offers various shift schedules.

Qualifications

• At least 1 year of experience in this or relevant position.
• Strong written and verbal communication skills.
• Excellent problem-solving skills and the ability to think on your feet.

Responsibilities

• Proactively engage with customers to identify their needs and expectations.
• Respond to inquiries through various communication channels.
• Gather and analyze customer feedback for product improvement.

Skills

Effective communication

Problem-solving

Customer-centric mindset

Organizational skills

Education

Bachelor's degree in Computer Science or relevant fields

Tools

Photoshop

Canva

Job description

A customer support company in Islamabad is seeking a Customer Support professional to engage proactively with customers and analyze feedback. The role involves effective communication, problem-solving, and teamwork. Candidates should have a Bachelor's degree in a relevant field and experience with tools like Photoshop and Canva. Fresh graduates are welcome to apply, and the role offers various shift schedules.