Customer Service Representatives (CSR)/Verifier)

MB Technologies; Islamabad; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A technology firm in Islamabad is seeking a detail-oriented Customer Service Representative to manage inquiries and verify information. The ideal candidate should demonstrate strong communication skills and attention to detail, with prior customer service experience preferred. This position requires working night shifts and offers various benefits to enhance employee satisfaction.

Benefits

Communication

Gratuity

Incentive Bonus

Sports and Entertainment

Qualifications

• Strong communication skills, verbal in English.
• Ability to work night shifts.
• Previous experience in customer service or verification is a plus.

Responsibilities

• Handle customer inquiries and verify information accurately.
• Maintain comprehensive records.
• Ensure an exceptional customer experience.

Skills

Communication skills

Attention to detail

Problem-solving skills

Education

Matric/Intermediate/Bachelor's education

Job description

Job Description

MB Technologies is seeking a highly professional and detail-oriented Customer Service Representative / Verifier to join our team. The role involves handling customer inquiries, verifying information accurately, maintaining comprehensive records, and ensuring an exceptional customer experience. The ideal candidate will demonstrate strong communication skills, attention to detail, and the ability to resolve issues efficiently while adhering to company policies and standards.

Job Specification

• Minimum Matric/ Intermediate / Bachelor’s education (preferred)
• Strong communication skills (verbal in English
• Ability to work night shifts
• Attention to detail and problem-solving skills
• Previous experience in customer service or verification is a plus

Job Rewards and Benefits

• Communication
• Gratuity
• Incentive Bonus
• Sports and Entertainment