CRM Campaign Lead: Retention, Upsell & Insights

Circles; Islamabad; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A global technology company is seeking a CRM Specialist to design and execute campaigns, analyze customer data, and enhance retention strategies. The ideal candidate has experience with campaign management tools, solid skills in SQL and advanced Excel, and a Bachelor's degree in a relevant field. This role offers a unique opportunity to contribute to innovative campaigns and drive customer engagement.

Qualifications

• Minimum 1-3 years of relevant experience, telecom experience is a plus.
• Hands on experience with campaign management tools and digital CRM.
• Knowledge of ETL, Data warehousing, Cloud, and Big Data technologies preferred.

Responsibilities

• Design and execute targeted campaigns aimed at customer retention.
• Analyze customer data to identify trends and provide insights.
• Conduct A/B testing and perform campaign analysis.

Skills

Campaign management

SQL

R/Python

BI visualization tools

Advanced Excel

Education

Bachelor's in Business Administration/Computer Science

Tools

Looker

Tableau

Power BI

Qlik

Job description

A global technology company is seeking a CRM Specialist to design and execute campaigns, analyze customer data, and enhance retention strategies. The ideal candidate has experience with campaign management tools, solid skills in SQL and advanced Excel, and a Bachelor's degree in a relevant field. This role offers a unique opportunity to contribute to innovative campaigns and drive customer engagement.