Compliance Manager — Authorised Payment Institution

fena; Pakistan; Remote; PKR 1,395,000 - 1,562,000; Full time

Job summary

fena is seeking a Compliance Manager to lead day-to-day operations for an FCA-authorised payment service. This remote, full-time role involves ensuring compliance with PSRs 2017, AML/CTF requirements, KYB/KYC onboarding, and regulatory reporting.

You will work directly with the CEO to scale the compliance function as new products and jurisdictions are pursued. The role requires autonomous delivery, strong English writing, and previous experience in payments or e-money.

Qualifications

• 2+ years' compliance experience in regulated payments or e-money.
• Familiar with PSRs 2017, EMRs, FCA Handbook sections (SUP, SYSC, DISP).
• Hands-on AML/CTF frameworks incl. KYB/KYC and SARs.
• Experience preparing regulatory returns and onboarding controls.

Responsibilities

• Own day-to-day compliance operations across regulated activities.
• Maintain AML/CTF framework, risk assessments, KYB/KYC onboarding.
• Oversee transaction monitoring, SAR procedures, and NCA submissions.
• Draft and maintain compliance policies and conduct training.
• Support governance, board reporting, and regulatory breaches register.
• Assist with product approvals from a regulatory perimeter perspective.

Skills

Regulatory compliance experience

PSRs 2017 knowledge

AML/CTF frameworks

KYB/KYC processes

Regulatory reporting

Policy drafting

Open Banking / PIS & AIS knowledge

Regulatory audits & governance

Job description

Compliance Manager — Authorised Payment Institution

Location: Remote Type: Full-time Salary: 125,000-140,000 PKR per month

About Us

We are an FCA-authorised payment institution providing Open Banking payment services (PIS and AIS permissions) to businesses across the UK. We're a lean, remote-first team, which means this role carries real ownership — you'll be the operational backbone of our compliance function, not one cog in a large department.

The Role

You will own day-to-day compliance operations across our regulated activities, ensuring we meet our obligations under the Payment Services Regulations 2017, FCA Handbook requirements, and UK financial crime legislation. You'll work directly with the CEO and act as the primary point of contact for regulatory matters, with scope to grow the function as the business expands into new products and jurisdictions.

Key Responsibilities

Regulatory compliance

• Maintain and develop the compliance monitoring plan; execute periodic reviews and report findings to senior management
• Ensure ongoing compliance with PSRs 2017, including conduct of business rules, and operational and security risk obligations
• Prepare and submit regulatory returns (REP017, REP018, annual returns) accurately and on time
• Monitor regulatory developments (consultations, policy statements, Dear CEO letters) and translate them into actionable changes
• Support the MLRO in maintaining the AML/CTF framework: business-wide risk assessment, customer risk assessment methodology, and KYC/KYB onboarding standards
• Oversee transaction monitoring processes and quality‑assure alert handling and escalations
• Maintain SAR procedures and support internal SAR reviews and NCA submissions
• Keep policies current: AML, sanctions, anti‑bribery, fraud (including APP fraud reimbursement obligations), tax evasion facilitation, proliferation financing

Policies, training and governance

• Own the policy suite: draft, review, and maintain compliance policies and procedures with clear version control
• Deliver compliance and financial crime training to staff and maintain training records
• Support governance processes: management information, board reporting, compliance dashboards
• Maintain the regulatory breach register, complaints log (DISP), and conflicts of interest register

Operational

• Conduct compliance due diligence on partners, agents, and third‑party providers; manage ongoing outsourcing oversight in line with regulatory expectations
• Support client onboarding escalations and complex KYB cases
• Assist with safeguarding reconciliations oversight and audit preparation
• Contribute to new product approval reviews from a regulatory perimeter perspective

What We're Looking For

Good to have

• 2+ years' compliance experience within a regulated payments or e-money firm (PI, EMI, or similar)
• Working knowledge of PSRs 2017, EMRs 2011, FCA Handbook (particularly SUP, SYSC, DISP), and the Payment Services and Electronic Money Approach Document
• Hands‑on experience with AML/CTF frameworks under the MLRs 2017, including KYB/KYC, transaction monitoring, and SARs
• Experience preparing regulatory returns
• Ability to work autonomously — you'll draft, decide, and deliver without a large team around you
• Clear, precise written English; comfortable drafting policies and regulatory correspondence
• Experience with Open Banking / PIS and AIS business models specifically
• Familiarity with safeguarding audit processes
• Exposure to the incoming UK cryptoasset regulatory regime or stablecoin‑related compliance
• Experience in a startup or scale‑up environment