Communication Specialist

Vertaz Technologies; Islamabad; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A startup company in Islamabad is seeking a Communication Specialist. The ideal candidate should possess strong negotiation skills and customer service experience. Responsibilities include handling customer calls, providing service information, and upselling products. This position offers competitive pay and a fun, low-stress work environment.

Benefits

Competitive pay

Monthly bonus

Low stress work environment

Qualifications

• Strong negotiation ability is essential.
• Experience in outbound sales is a plus.
• Customer service experience required.

Responsibilities

• Identify and elevate issues to supervisors.
• Provide service information to customers.
• Research required information using available resources.
• Route calls to appropriate resources.
• Follow up customer calls where necessary.
• Upsell products and services.
• Complete call logs and reports.

Skills

Negotiation ability

Outbound Sales Experience

Customer Services Experience

Job description

We are looking for a Communication Specialist for our startup company. Fresh and Experienced Candidates can apply with fluent and confident speakers with excellent communication skills. We are offering Competitive pay, Monthly bonus, Fun, Low stress work environment.

Job Description:

• Identify and elevate issues to supervisors.
• Provide service information to customers.
• Research required information using available resources.
• Route calls to appropriate resources.
• Follow up customer calls where necessary.
• Upsell products and services.
• Complete call logs and reports.
• Other duties as assigned.
• 5 Days a week.

Location: Rawalpindi, Pakistan

Requirements & Skills

• Must possess strong negotiation ability.
• Outbound Sales Experience.
• Willing to work in night shift during 6pm to 1am.
• Customer Services Experience.
• NOTE: YOU WILL ONLY BE ANSWERING 10 TO 15 CALLS A DAY.