Collections Team Lead — Build, Coach & Optimize AR

TCP Software; Lahore; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A leading software company located in Lahore is seeking a Collections Team Lead to supervise a talented team of collectors. The role involves managing accounts receivable processes, establishing metrics, and providing excellent customer service. Ideal candidates will hold a Bachelor's degree in Accounting or related fields and have relevant supervisory experience in a complex accounting environment. Additionally, strong Microsoft Office skills and the ability to thrive under pressure are essential. Competitive salary and benefits are offered.

Benefits

Competitive salary

PTO and Sick leaves

In-Patient Health insurance

Provident fund and EOBI

Qualifications

• Relevant experience in a complex accounting environment and supervisory experience preferred.
• Experience working in accounts receivable for a multi-entity corporation.
• Self-motivation and desire to continually improve efficiency.

Responsibilities

• Supervise a team of eight collectors, training and mentoring them.
• Establish metrics and track progress toward team goals.
• Manage team’s PTO and time sheets.

Skills

Problem-solving

Strong communication skills

Organizational skills

Microsoft Office proficiency

Ability to work under pressure

Education

Bachelor’s degree in Accounting, Finance, Management or related field

Tools

Zuora

Salesforce

NetSuite

Job description

A leading software company located in Lahore is seeking a Collections Team Lead to supervise a talented team of collectors. The role involves managing accounts receivable processes, establishing metrics, and providing excellent customer service. Ideal candidates will hold a Bachelor's degree in Accounting or related fields and have relevant supervisory experience in a complex accounting environment. Additionally, strong Microsoft Office skills and the ability to thrive under pressure are essential. Competitive salary and benefits are offered.