Cloud Business Analyst

PMCL-JAZZ; Islamabad; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A leading telecom company in Pakistan is seeking a Business Analyst to support data-driven decisions across their cloud platform. This entry-level role focuses on analysis, reporting, and insights generation to help track performance and identify opportunities. Ideal candidates should possess strong analytical skills, proficiency in Excel, and familiarity with BI tools like Power BI or Tableau. The company fosters diversity and aims to create an inclusive workplace while empowering millions of customers in a digital economy.

Benefits

Continuous learning and development

A positive organizational culture

Opportunity to work with a leading employer

Qualifications

• 0–2 years of experience in business analysis or related roles.
• Exposure to cloud, telecom, IT services, or SaaS.
• Ability to interpret data and convert it into clear insights.

Responsibilities

• Collect, clean, and analyze data related to revenue and customer segments.
• Build and maintain dashboards and reports for leadership.
• Conduct research on competitors and market trends.
• Support documentation of business processes and workflows.

Skills

Strong analytical and problem-solving skills

Proficiency in Excel / Google Sheets

Experience with Power BI or Tableau

Strong written and verbal communication skills

Attention to detail and strong documentation skills

Tools

Power BI

Tableau

Job description

Grade: L1

Location: Islamabad

Last Date to Apply:16th January, 2026

What is Cloud Business Analyst?

Garaj is seeking a Business Analyst to support data-driven decision‑making across its cloud platform, GTM, and commercial operations. This role focuses on analysis, reporting, and insights generation, helping leadership and functional teams track performance, identify opportunities, and improve execution.

This is an entry‑to‑early‑career role ideal for someone with strong analytical skills who wants exposure to cloud business models, monetization, and enterprise technology markets.

What does Cloud Business Analyst do?

Business & Performance Analysis

• Collect, clean, and analyze data related to revenue, pipeline, consumption, pricing, and customer segments.
• Build and maintain dashboards, reports, and performance trackers for leadership and functional teams.
• Track KPIs such as MRR, ARR, churn, utilization, and margins.
• Support monthly and quarterly business reviews with structured insights.

Market & Competitive Research

• Conduct research on competitors, pricing models, and market trends.
• Support TAM / SAM / SOM analysis and opportunity sizing.
• Compile customer and market insights into structured briefs and presentations.
• Track regulatory or industry developments impacting cloud and data hosting.

Process & Documentation

• Support documentation of business processes, workflows, and operating models.
• Help standardize templates for reports, presentations, and analysis.
• Assist in defining and tracking KPIs across teams.
• Maintain data accuracy and version control across shared business artifacts.

Jazz is an equal‑opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Required Skills & Experience

• 0–2 years of experience in business analysis, analytics, consulting, or related roles
• Exposure to cloud, telecom, IT services, or SaaS.

Analytical and technical skills:

• Strong analytical and problem‑solving skills.
• Proficiency in Excel / Google Sheets (pivot tables, formulas, basic modeling).
• Experience with Power BI, Tableau, or similar BI tools is a plus.
• Ability to interpret data and convert it into clear insights and recommendations.

Business & Communication Skills

• Basic understanding of business metrics and financial concepts.
• Strong written and verbal communication skills.
• Ability to create clear, structured presentations for senior stakeholders.
• Attention to detail and strong documentation skills.

Mindset & Work Ethic

• Curious, structured, and eager to learn.
• Comfortable working with ambiguity in a fast‑moving environment.
• Strong ownership of assigned tasks and timelines.
• Willingness to work cross‑functionally with sales, presales, finance, and platform teams.

Why Join Jazz?

As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

Our core values include qualities essential for a positive organizational culture – truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across‑the‑board customer‑obsession.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 75 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.